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Better.co.uk: Mortgage broker reviews

4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Great service and it’s free.

5
Great service and it’s free. Always got a good up to date deal Reviewed on: 1st March 2025

Antonia was FAB at helping throughout the process wh...

5
Antonia was FAB at helping throughout the process which was clear and easy to navigate Reviewed on: 1st March 2025

Excellent service and advice, no hard sell, just a g...

5
Excellent service and advice, no hard sell, just a good knowledge and sound advice that is specific to my personal circunstances Reviewed on: 1st March 2025

The process was simple and quick.

5
The process was simple and quick. I didn't need to go through long phone calls with the broker. Information was gather and rates were then explored on my behalf. I picked on and it's was secured. Until the start of the deal the market was periodically checked for a better deal to ensure I got the best rate. What more could you ask for? Reviewed on: 1st March 2025

Responsive and helpful.

5
Responsive and helpful. We were able to switch with little hassle. Reviewed on: 1st March 2025

Awesome advisor but then they almost missed my remor...

3
Awesome advisor but then they almost missed my remortgage date Reviewed on: 1st March 2025

Very helpful, proactive and friendly

5
Very helpful, proactive and friendly Reviewed on: 1st March 2025

Extremely efficient and excellent service

5
Extremely easy to use. Advisor contacted me before my desk was ending so o didn’t have to remember! Really efficient and found much better deals than I could myself Reviewed on: 1st March 2025

I had a great experience with Better.

5
I had a great experience with Better. The information was clear, website easy to use and more than anything my broker was patient, knowledgeable and diligent. I recommended to 2 friends who used their services and were equally happy. Reviewed on: 1st March 2025

Deepak and Kate were really helpful.

5
Deepak and Kate were really helpful. It was really a simple process even when I changed asking price and deposit I had my new mortgage offer the same day. Reviewed on: 1st March 2025

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