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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

Review Better.co.uk: Mortgage broker now

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Better.co.uk Mortgage broker reviews (2141)

Good service, flexible when I had multiple product c...

5
Good service, flexible when I had multiple product changes before completion. Reviewed on: 1st March 2025
H A's avatar
H A

First time buyer approved!

5
As a first time buyer I found everyone at better to be so helpful. They guided me through the process step by step and I never had to chase anyone for replies or feedback. I had help with not only my mortgage but getting my life insurance set up too. Reviewed on: 28th February 2025
Jenna L's avatar
Jenna L

5 star!!!

5
Scott was super and was very efficient in securing a mortgage for us at the best price. We appreciate all the effort and excellent customer service he provided. Reviewed on: 28th February 2025
Charmaine B's avatar
Charmaine B

Great people, great rate.

5
Paolo was incredibly helpful and got us the best rate. Really happy with our experience with Better. Reviewed on: 28th February 2025
Tim and Isy's avatar
Tim and Isy

Great service, great value.

5
Great service, great value. A refreshing show of other options I wouldn’t have known about. Reviewed on: 28th February 2025
Shingai Chiwanga's avatar
Shingai Chiwanga

Excellent Broker, they helped me find the best mortg...

5
Excellent Broker, they helped me find the best mortgage deal available out of all the brokers I tried Reviewed on: 28th February 2025
Nadim's avatar
Nadim

Good start, but need to improve back end processing

3
Experience was alright to start with, I got connected to an adviser quickly but after submission the process ironically felt archaic with lots of docs that needed sending that didn’t feel relevant. It was the most complicated mortgage process I’ve followed. Reviewed on: 28th February 2025
Mr C's avatar
Mr C

Very reliable mortgage broker

5
The entire experience was satisfactory, encompassing the selection of available options for the mortgage deed. The process was streamlined and provided comprehensive information. Reviewed on: 28th February 2025
Pedro A's avatar
Pedro A

Was guided by the team a special mention about Paolo...

5
Was guided by the team a special mention about Paolo Saporetti who was very helpful and taking time in makinme understand the process and benefit. Reviewed on: 28th February 2025
Arnold S's avatar
Arnold S

Brilliant service, I got recommended.

5
Brilliant service, I got recommended. Reviewed on: 28th February 2025
Iestyn M's avatar
Iestyn M

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