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Better.co.uk: Mortgage Broker reviews

4.83
Based on 577 reviews, last reviewed 8th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Efficiency We have experienced everything done on time efficiently. Reviewed on: 8th October 2024
Joy's avatar
Joy

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (577)

Easy process, great customer support

5
Really positive process, simple and smooth, supported by a great customer experience Reviewed on: 7th April 2021

Super helpful and informative

5
I am really happy with my overall experience with trussle and their representatives who helped me to get my mortgage at a very competitive rate. From the start of the process to the very end always being very supportive, efficient and informative throughout. Would highly recommend!!! Reviewed on: 7th April 2021

Professional advisors provide excellent service

5
Mr Umair Afzal provided excellent service throughout process. I have already recommended a few friends and family members and will continue do so. Reviewed on: 7th April 2021

Excellent service

5
I cannot find fault from start to finish. Other brokers had been unable to provide a suitable mortgage, but Trussle came up with a great mortgage deal and were really helpful right up to completion. Reviewed on: 7th April 2021

Outstanding service

5
Absolutely excellent service by the team at Trussle. They kept me in the loop the whole time and when I started to lose hope that we would get a mortgage offer due to current circumstances. They did everything they could and completely pulled it out of the page getting me a mortgage offer at such a fast paste. Reviewed on: 7th April 2021

Excellent service

5
Very helpful, efficient team that have been at the end of an email throughout my mortgage process. Already recommended to family and friends. Reviewed on: 7th April 2021

Excellent, friendly service

5
Always ready to help and always a positive experience dealing with Trussle Reviewed on: 7th April 2021

Amazing service all round. I simply cannot fault!

5
I used Trussle for a new mortgage. Polite, informed and to the point. I’ve been so impressed. And I love their branding! Reviewed on: 7th April 2021

Great service

5
Excellent service, nothing was too much trouble. Also have the right balance of explaining complex things without being patronising, but without using much jargon. Reviewed on: 7th April 2021

Trustworthy, supportive and professional

5
Trussle took the pain away from our mortgage search, we could easily keep up to date with progress and check documents through the portal and when we had a query, it was answered fully and effectively in a timely manner. We chose the message service and email, but could phone also. Excellent service. Reviewed on: 7th April 2021

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