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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,089 reviews, last reviewed 10th Mar 2025
139200% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent communication with no misunderstandings. Excellent communication with no misunderstandings. Produced a very good deal for me and timeframe was very comfortable for me. Reviewed on: 10th March 2025
Felicetto N's avatar
Felicetto N

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2089)

Review of the Better.co.uk, Mortgage Broker:

Always go back here, Deepak always my first point of...

5
Always go back here, Deepak always my first point of contact, will be back again on mortgage renewal Reviewed on: 6th March 2025

Fantastic experience with Paolo

5
Fantastic experience with Paolo, gave us all the information we needed to help us make the best decision for us. Really appreciated all the advice as well Reviewed on: 6th March 2025

Arranged a mortgage at times when the rates were con...

4
Arranged a mortgage at times when the rates were constantly changing. got into a good deal with a relatively stress free experience Reviewed on: 5th March 2025

Fast and Swift experience

5
Really fast, swift, experience with Better.com. They reached out a few months before my renewal and worked closely with me to get the best deal. Reviewed on: 5th March 2025

Simple and quick from start to finish

5
Simple and quick from start to finish Reviewed on: 5th March 2025

Impressed on several occassions

5
On several occasions I have used Better and been very impressed with their service. I have already recommended them to friends. Reviewed on: 5th March 2025

Paolo Saporetti was excellent.

5
Paolo Saporetti was excellent. Positive, helpful and friendly and gave upfront advice/info without me beefing priory or ask which was helpful as it’s tricky to remember everything you need to know! This is the second time I have used Better (previously as Trussel) and will always recommend. You just feel they know their stuff and have your best interests in mind. Reviewed on: 5th March 2025

Great service

5
I didn’t have the faintest idea about remortgaging as it was my first time doing it. Jamie made the whole experience super easy and transparent. Taking all the worry away and reassuring me all was taken care of. It was a very quick process and very painless. Would recommend to anyone Reviewed on: 5th March 2025

A focus of responsive customer service

5
A focus of responsive customer service Reviewed on: 4th March 2025

Fast & detailed response to mortgage options appraisal

5
Assistance received involved detailed review of terms of mortgage offers at a time of rising bank base rates, giving me choices to partly mitigate mortgage cost rises. Under the circumstances this expert support was invaluable. Reviewed on: 4th March 2025

It's good when you talk to competent people

5
I've remortgaged twice with Better and it's always been a smooth experience dealing with competent agents. They moved quickly, offering me the different options that were realistically good for my situation and I've been always satisfied, si that I also recommended them to friends Reviewed on: 4th March 2025