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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,137 reviews, last reviewed 12th Jun 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025
lukasz o's avatar
lukasz o

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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Better.co.uk Mortgage Broker reviews (2137)

They were terrible.

1
They were terrible. Recommended me for products I couldn't get. I ended up with two lenders turning me down, and they removed my contact there from his post. I only stayed with them throughout because we were so far into the process it made no sense to change. Reviewed on: 28th February 2025
Nich O's avatar
Nich O

Great experience working with Chantelle and Ellie.

5
Great experience working with Chantelle and Ellie. Reviewed on: 28th February 2025
Macey c's avatar
Macey c

Great experience from start to finish.

5
Great experience from start to finish. Brad made the process as smooth as possible. Reviewed on: 28th February 2025
Juan K's avatar
Juan K

Everyone who manages my case was very efficient and...

5
Everyone who manages my case was very efficient and professional. Reviewed on: 28th February 2025
Angela S's avatar
Angela S

Efficient support

4
Mortgage broker reach out very quickly and was very responsive which is what I needed. Reviewed on: 28th February 2025
Ingrid's avatar
Ingrid

A breeze from start to finish

5
It was just so easy to do and my mortgage advisor was there every step of the way. Reviewed on: 28th February 2025
Vicki C's avatar
Vicki C

Exceptional service

5
I needed to remortgage and Better gave me an exceptional service. The mortgage adviser understood my case and helped me to secured a new mortgage with extra borrowing. He listened to my needs and delivered just what I wanted. I’m so grateful. Thank you Martin. Reviewed on: 28th February 2025
Veronica A's avatar
Veronica A

Always helpful, professional and knowledgeable.

5
Always helpful, professional and knowledgeable. I continue to use and recommended Better. Reviewed on: 28th February 2025
G N's avatar
G N

Used better 3 times now, and always been so easy!

5
Used better 3 times now, and always been so easy! Reviewed on: 28th February 2025
Anita M's avatar
Anita M

Recommended

5
They were extremely helpful for finding me a mortgage and even when faced difficulties they didn't stop until they found the best deal for me. Communication about progress was always on point, they never let me wonder what was going on. I kept recommending them to friends and colleagues too. Reviewed on: 28th February 2025
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Kamy

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