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Better.co.uk: Mortgage Broker reviews

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4.86
Based on 769 reviews, last reviewed 27th Feb 2025
17800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Jamie May has been excellent throughout the whole pr... Jamie May has been excellent throughout the whole process, regularly checking in with updated mortgage offers and is very quick, polite and profession... Read more Reviewed on: 27th February 2025
Peter N's avatar
Peter N

Latest lowest rating:

1

Horrendous experience Basically fed me a pile of lies. Loan approved, then it’s not. Raised a complaint, totally dismissed. So having to raise a complaint via the ombuds... Read more Reviewed on: 26th February 2025
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Raymond C
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (769)

An outstanding service

5
Trussle was recommended to us by a friend and after we looked at the website we got in touch and we were given our own personal advisor. Ross was great. Even during the pandemic we were kept up to date with our application and he really did go out of his way to make sure our experience was excellent. After Ross found us a potential mortgage we were then passed onto a case handler. Our first mortgage was turned down but Ross found us another great deal in very good time. Ross had also booked some time off but even contacted me during this annual leave and kept us up to date with everything! He shared his own personal experience which really settle our minds and even compared two similar mortgage quotes so we understood the ins and outs of the deal. Myself and my partner are both first time home owners but we felt very comfortable with how Ross dealt with everything! He's a real credit to his company. THANK YOU! Reviewed on: 24th February 2021
Declan's avatar
Declan

Simple to use, great products

5
Simple process start to finish, made a complex process easier to manage and pretty much paperless Reviewed on: 24th February 2021
Jmiller's avatar
Jmiller

Extremely friendly helpful humans always to hand!

5
Helped me gain my mortgage at a good rate and through uncertain times. Very helpful, quick to respond and realistic! Reviewed on: 24th February 2021
Holly's avatar
Holly

Excellent service from Ryan

5
Helped us get the best deal that suited us. Reviewed on: 23rd February 2021
Rich Lock 's avatar
Rich Lock

Trussle's excellent service

5
Trussle helped me to select the correct mortgages for our property company, We have used Trussle for 5 remortgages and their advice and quality of service are second to none. Reviewed on: 23rd February 2021
Martin Jones's avatar
Martin Jones

Awesome and very good at getting back to you

5
I have a fantastic advisor who looked after me every step of the way. I had lots of questions and queries and nothing was too much trouble. I was regularly updated and kept in the loop. They searched out the best deal for me and really looked after me. I was only recommending these to my friend today. Reviewed on: 23rd February 2021
John Baker's avatar
John Baker

Hassle free experience

5
Really friendly and helpful staff made the experience of finding the best mortgage for me a doddle. They walked me through the process and did all the heavy lifting- thoroughly recommend them. Reviewed on: 23rd February 2021
Jason's avatar
Jason

Excellent service

5
Provided the best advice and service and the best product. Very straightforward and very impressed Reviewed on: 23rd February 2021
Mark Robinson's avatar
Mark Robinson

Highly recommended

5
I would highly recommend Trussle, excellent customer service from start to finish. They were clear and concise in their correspondence. Reviewed on: 23rd February 2021
Bryan Lewis's avatar
Bryan Lewis

Reliable service

5
I used trussle mortgage broker. They provide me excellent service. Reviewed on: 23rd February 2021
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