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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Easy process from start to finish

5
Easy process from start to finish Reviewed on: 28th February 2025
S L's avatar
S L

A Better choice

5
No fees kept up to date and items explained in detail. researched the market and found a competitive rate at that time. Being a retired IFA and mortgage broker myself they were excellent.. Reviewed on: 28th February 2025
Colin's avatar
Colin

Heather wall has been amazing, she has always kept m...

5
Heather wall has been amazing, she has always kept me in the loop and called to ensure I have u derstood any correspondence sent. Just brilliant Reviewed on: 28th February 2025
Stuart p's avatar
Stuart p

It was great it made a very stressful experience of...

5
It was great it made a very stressful experience of buying a house so much easier. Deepak was our advisor and he was brilliant, he was super helpful and brilliant. I can't imagine doing this without you guys! Reviewed on: 28th February 2025
mebella's avatar
mebella

Outstanding customer service

5
Excellent customer service from Liam and the Better team. Guided me in every step of the application journey. Will always recommend and come back for any queries Reviewed on: 28th February 2025
Arindam C's avatar
Arindam C

Excellent customer service

5
Paolo went above and beyond to secure us a good rate as quickly as possible. His prompt service saved us money as rates were just about to go up after the mini budget debacle. Reviewed on: 28th February 2025
Victoria B's avatar
Victoria B

Excellent service

5
Better made the whole process of my mortgage application a breeze. I recommend them to everyone Reviewed on: 28th February 2025
Katie H's avatar
Katie H

The response was swift abd valuab

5
The response was swift abd valuab Reviewed on: 28th February 2025
Saroj Kumari's avatar
Saroj Kumari

Helpful, responsive, all online.

5
Helpful, responsive, all online. Easy to manage when at work. Some brokers don't appreciate that you can't always pick up the phone and talk about financial issues. Email is better Reviewed on: 28th February 2025
Liam R's avatar
Liam R

Have used the company twice.

5
Have used the company twice. (Before rebrand). Everyone I dealt with was professional and efficient. Reviewed on: 28th February 2025
Jennie C's avatar
Jennie C

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