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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Provided great advice, acted in very timely manner a...

5
Provided great advice, acted in very timely manner at a time when it particularly counted. Reviewed on: 28th February 2025

Excellent customer service and value for money

5
Excellent customer service and value for money Reviewed on: 28th February 2025

New name, same great service

5
I used Better (previously Trussle) when we bought our house and currently using their services again for a 2nd remortgage. Communication is always great from every person we have dealt with. Everything is clear and we are never left wondering what is happening. I have recommended them to many people so far and will continue to do so! Reviewed on: 28th February 2025

I have used Better for several mortgages and re-mort...

5
I have used Better for several mortgages and re-mortgages. They offer an efficient and effective service with minimal hassle and friendly staff Reviewed on: 28th February 2025

I have used Better twice for mortgages and can't see...

5
I have used Better twice for mortgages and can't see myself going anywhere else Reviewed on: 28th February 2025

Krina was was to talk too and she always was willing...

5
Krina was was to talk too and she always was willing to help and give me advice. Reviewed on: 28th February 2025

First time buyer support was amazing

5
Rhay was very helpful. I had difficult solicitors and he went above and beyond to help and support me which was so helpful as a first time buyer. I’ve recommended better to everyone I know looking to buy for the first time. Reviewed on: 28th February 2025

Informative, clear, patient brokers

5
My discussions with the mortgage broker were extremely clear which helped me make an informed decision on what would work best for me. I didn’t have the best experience with the life insurance representative (but not a reflection on mortgage related aspects) Reviewed on: 28th February 2025

First class mortgage broker

5
Charlie has really helped us with new mortgages and remortgages. He offers great advice and helps to find the best deals. Overall service is friendly, professional and fast. Reviewed on: 28th February 2025

Proactive and experienced advisor

5
Really amazing and switched on advisor, very proactive in communication, and demonstrable experience with helping me secure the best deal. Additinally, my advisor was flexible in managing admin part of process without compromising controls. And he was a real pleasure to work with. Recommend A++ Reviewed on: 28th February 2025

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