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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Very good service.

5
Very good service. Always followed up as agreed. Reviewed on: 28th February 2025
Andrew s's avatar
Andrew s

Easy to deal with and kept in the loop throughout...

5
Easy to deal with and kept in the loop throughout Reviewed on: 28th February 2025
Gary R's avatar
Gary R

Very good customer service.

5
Very good customer service. Friendly staff. Would highly recommend. Resolved all my issues I had. Supplied me with the best deals. Reviewed on: 28th February 2025
Samina H's avatar
Samina H

Excellent

5
We found Better very helpful buying our first home when rates were changing rapidly, thank you! Reviewed on: 28th February 2025
Connie H's avatar
Connie H

So much easier to deal with than other companies, ve...

5
So much easier to deal with than other companies, very easy to deal with and so clear on options and details Reviewed on: 28th February 2025
steve k's avatar
steve k

Amazing experience start to end

5
I have an amazing experience with better.co.uk. They helped me with every step of the way, from finding a mortgage that suits me, to securing it despite the interest rate environment at the time. When I had additional issues due to completion being delayed, they also helped me to secure a second mortgage. Overall, the process was smooth and stress free Reviewed on: 28th February 2025
Jonathan 's avatar
Jonathan

Good Value for Money

4
I found the mortgage broker and the subsequent insurance people very helpful. We had a few bumps and set backs to get approval but got there in the end. In comparison to other brokers happy that I didn't have to pay a representation fee. Reviewed on: 28th February 2025
Fiona R's avatar
Fiona R

Paolo S from better.

5
Paolo from better.co.uk (previously trussle) helped me in a difficult time to secure my mortgage, if it wasn't for him working with the lenders on my behalf, my situation would have been very much different. Reviewed on: 28th February 2025
Andrew G's avatar
Andrew G

Got me the highest mortgage ammount and handled all...

5
Got me the highest mortgage ammount and handled all paperwork. Reviewed on: 28th February 2025
Anindya N's avatar
Anindya N

Johnny was clear and supportive all the way through...

5
Johnny was clear and supportive all the way through the process. Very attentive to our needs and talk us through everything. Reviewed on: 28th February 2025
Robin T's avatar
Robin T

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