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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

Review Better.co.uk: Mortgage broker now

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Better.co.uk Mortgage broker reviews (2141)

Already recommended them and would do so again

5
At the time, known as Trussle, I had a great experience. Smooth, no hassle. Offered best rate. I recommended to a friend at the time at we got £200 to share. Fantastic Reviewed on: 28th February 2025
Anon's avatar
Anon

Professional friendly efficient easy to contact

5
Professional friendly efficient easy to contact Reviewed on: 28th February 2025
Lesley mclaren's avatar
Lesley mclaren

Very helpful in getting my mortgage and ensuring I w...

5
Very helpful in getting my mortgage and ensuring I was on the best deal continually Reviewed on: 28th February 2025
JWB's avatar
JWB

Perfect for First Time Buyers

5
As a single income first-time buyer, Better.co.uk could not have been more helpful. From start to finish, they walked me through the mortgage application process and were quick to answer any question (regardless of how big or small) I had along the way. Faced with the overwhelming task of purchasing a first home, the staff at Better.co.uk made everything seem that little bit easier. I was especially impressed that they helped me figure out home insurance provisions. Overall, I couldn't recommend them enough and have since sent their details over to friends who have been buying their first properties also. Reviewed on: 28th February 2025
Elen M's avatar
Elen M

Swiftful

4
We're there at the critical time Reviewed on: 28th February 2025
Ged Noden's avatar
Ged Noden

A SUPPORTIVE AND WELL COMMUNICATED SERVICE

4
Joey my mortgage advisor clarified the process, communicated well and directed me appropriately before he handed me over to another advisor who was equally good. Reviewed on: 28th February 2025
Christianah 's avatar
Christianah

Efficient, Professional and Supportive Broker Service

5
I had an excellent experience with Better.co.uk. Their team was highly professional, guiding me clearly through every step of the mortgage process. Communication was prompt and informative, ensuring I always felt supported and understood each stage. They secured a competitive rate that aligned perfectly with my requirements, making the typically stressful experience straightforward and manageable. Highly recommended to anyone looking for a seamless, transparent mortgage brokerage experience. Reviewed on: 28th February 2025
Stavros T's avatar
Stavros T

Chris was a great advisor, made things really easy t...

5
Chris was a great advisor, made things really easy to understand and gave me all the information I needed to make my choice. Reviewed on: 28th February 2025
Danielle w's avatar
Danielle w

Always a prompt response and very reassuring

5
Whenever I had a question that needed answering urgently, it was always done so very promptly, be that via a phone call or an email. The remortgaging was quite fraught some days as this was my first time going through this process speaking to a broker, but they always reassured me when they needed to, which was a huge help during the whole process. Reviewed on: 28th February 2025
Robert D's avatar
Robert D

Great service

5
Better.co.uk provided and excellent service and helped me through a rather complex remortgage. Great communication throughout, I’ll be using them again. Reviewed on: 28th February 2025
Nina M's avatar
Nina M

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