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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

The process was smooth, transparent, and efficient.

5
The process was smooth, transparent, and efficient. The team was professional, responsive, and guided me through every step. I highly recommend them for anyone looking for a hassle-free mortgage experience. Reviewed on: 28th February 2025
NM's avatar
NM

Really fast and helpful process.

5
Really fast and helpful process. Couldn’t have been dealt with better in all honesty Reviewed on: 28th February 2025
Aimee M's avatar
Aimee M

Very good customer service

4
There were complications with my initial mortgage offer but once this was brought to Better’s attention this was put right. Customer service was excellent. Reviewed on: 28th February 2025
Nick A's avatar
Nick A

Third time remortgage with better.

5
Third time remortgage with better.co.uk. And I will be back in November! Reviewed on: 28th February 2025
knight_andrew6@sky.com's avatar
[email protected]

Supportive and helpful

5
Everyone we spoke to at Better.co was super helpful and kept us informed the whole way through the process. We felt that we were in good hands. Reviewed on: 28th February 2025
Beth T's avatar
Beth T

Remortgage

5
I remortgaged through Better they found me an excellent rare with a high street lender. The whole process was quick and smooth. It was so easy I couldn’t believe it until the remortgage completed. Reviewed on: 28th February 2025
Suzanne H's avatar
Suzanne H

friendly and communicative

5
Very friendly and communicative throughout the process, always happy to help and answer any questions. Reviewed on: 28th February 2025
BD's avatar
BD

Fantastic service for first time buyers

5
Jamie F and the team were fantastic in helping us with our first mortgage. They explained everything and were always on hand for any silly questions we had as first time buyers. We always recommend them to our friends. Reviewed on: 28th February 2025
Max B's avatar
Max B

Made the whole process easy.

5
Made the whole process easy. Great communication and I got a good deal which wouldn’t have found myself. I would definitely use them again. Reviewed on: 28th February 2025
Angela's avatar
Angela

Very helpful and got me a great rate

5
Very helpful and got me a great rate Reviewed on: 28th February 2025
Chris T's avatar
Chris T

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