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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Better was good at keeping me updated with progress...

5
Better was good at keeping me updated with progress and letting me know next steps Reviewed on: 28th February 2025
VM's avatar
VM

It was perfect experience.

5
It was perfect experience. Customer service was perfect and they took their time to take us through the whole process from start to finish Reviewed on: 28th February 2025
Clement 's avatar
Clement

Overall pretty good.

5
Overall pretty good. I didnt have to do much, and everything was going on in the background. Even for the remortgage, I looked around and didn’t find anything better. So worth it. Reviewed on: 28th February 2025
Murali R's avatar
Murali R

Makes the process easier if youre new to mortgages

3
Good easy process but now I know a bit more about mortgages, don't believe I was offered the best thing at the time. At the time I really didn't have a clue so it was a big help when I first got a mortgage. Reviewed on: 28th February 2025
Sian w's avatar
Sian w

Was my first time using this company after using a d...

5
Was my first time using this company after using a different company 4 times before. This experience far exceeded previous ones - so much simpler, quicker and got a much better deal in the end. Was kept informed throughout. We will be using them again next time. Reviewed on: 28th February 2025
Tina M's avatar
Tina M

Friendly and helpful

4
My advisor was very helpful and made sure I got the best deal for my budget. Reviewed on: 28th February 2025
Sam O's avatar
Sam O

Very helpful and informative

5
Quick to submit our mortgage- big help and always there to ring or email. we would definitely use again. Reviewed on: 28th February 2025
Amelia B's avatar
Amelia B

Responsive and reliable

5
Better helped me to find and arrange a mortgage - and were quick to respond to my changing requirements (and a rapidly changing market) to secure the best deal possible. Communication throughout the entire process was fantastic, and I always felt in safe hands. Reviewed on: 28th February 2025
Fiona M's avatar
Fiona M

Super great experience.

5
Super great experience. Quick and easy to deal with Reviewed on: 28th February 2025
Caroline C's avatar
Caroline C

Good Comms

5
Easy to communicate with. The whole process was straightforward. Reviewed on: 28th February 2025
David's avatar
David

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