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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Great support for first time buyer

5
Great support for first time buyer Reviewed on: 28th February 2025
Helena V's avatar
Helena V

I felt in the loop at every stage.

5
I felt in the loop at every stage. I had a number of concerns about securing a mortgage but the team at better made it all less scary and kept me updated throughout. Reviewed on: 28th February 2025
David Watts's avatar
David Watts

Made buying my first home a breeze!

5
Made buying my first home a breeze! Took care of all the confusing stuff I didn’t understand and allowed me to enjoy the process! Reviewed on: 28th February 2025
Han s's avatar
Han s

there is nothing to say other than I have recommende...

5
there is nothing to say other than I have recommended better to all my friend (which used them) and everyone had a very positive experience Reviewed on: 28th February 2025
Joe G's avatar
Joe G

Highly recommend

5
The staff were helpful and friendly and responded quickly to any enquiries Reviewed on: 28th February 2025
Jan 's avatar
Jan

Supportive and quick

5
They were very supportive and replayed quickly to all my queries. Reviewed on: 28th February 2025
J B's avatar
J B

Amazing service

5
Amazing service provided, we were on a tight schedule at a difficult time with rates changing what seeded to be daily but a deal was secured that suited our needs. Reviewed on: 28th February 2025
Fwhite's avatar
Fwhite

Very helpful from start to finish

5
Very helpful from start to finish Reviewed on: 28th February 2025
Nicola Jones's avatar
Nicola Jones

Took the stress and hassle out of remortgaging.

5
Took the stress and hassle out of remortgaging. So easy and talked me through it from start to finish. Reviewed on: 28th February 2025
Mark S's avatar
Mark S

Helpful for shared ownership

5
Correspond how you want them to (electronically for me) & really helpful for shared ownership mortgages Reviewed on: 28th February 2025
Steph Bright's avatar
Steph Bright

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