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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Very professional service & Staff.

I had a very good experience in regards to my claim, they dealt with professionally and on time. Reviewed on: 13th October 2022

Excellent cover

Great insurance package for a good value price for multiple bikes. Reviewed on: 13th October 2022

Great Price, Great Cover, Great Service

Never any issues with Bikmo. Their coverage is for a great price, with great benefits and their claims process is second to none. Reviewed on: 13th October 2022

Simply the best

Great product Great customer services Great price Reviewed on: 13th October 2022

Tailored cover for home and away

Competitive pricing for my Bikes covering them when home or away Reviewed on: 13th October 2022

So easy

Luckily I haven't had to claim yet but sign up is easy, price is more than fair and all laid out in simple terms. Reviewed on: 13th October 2022

Friendly and flexible

Bikmo came through for me when other cycle insurers couldn't flex their standard conditions even the tiniest bit to cover my circumstances. Reviewed on: 13th October 2022

no hassle cycle insurance

staff are there to help with any questions and I feel safe cycling knowing im covered with bikmo! Reviewed on: 12th October 2022

Great service and Great price

Super friendly people at a great price Reviewed on: 7th October 2022

Brilliant! Great service, easy and good value!

Super experienced in this field, happy to explain their policy and adjust the policy depending on bikes! Just super easy! And of course great value for money. Reviewed on: 7th October 2022

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