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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Insurance quote

Insurance quote the cheapest around by a long way and really easy to set up Reviewed on: 15th September 2021

for cycalests

fast and understanding and totaly focasted on cycaling Reviewed on: 15th September 2021

Insurance folk that think you matter

I was very impressed and pleased with the whole experience of insuring my E-Bicycle with these guys. Brilliant cover at a very realist price. Exstreamly helpful as well. Reviewed on: 15th September 2021

Mr A Harvey-James

Great paid out my claim with no question. Reviewed on: 15th September 2021

Just Fantastic

Customer advice and help is second to none!! Reviewed on: 15th September 2021

Good, responsive insurance

I have used Bikmo over the past few years. Their customer service is good and when there was a problem with renewal they owned up and corrected things immediately. I have recommended them to others and will still do so. Reviewed on: 15th September 2021

Cracking service

Brilliant no fuss service and an excellent product protecting my family and our kit. Reviewed on: 15th September 2021

Supportive, Transparent & efficient

Anyone you speak with is approachable, friendly and happy to help. A really enthusiastic and dedicated bunch of people. Reviewed on: 14th September 2021

Professional, friendly & quick

Everyone I have spoken to at Bikmo has been very professional and friendly, dealing with any questions quickly as well. Reviewed on: 14th September 2021

The best customer service, great pricing

With Bikmo you know you're receiving the best customer service on offer within the market. The customer service team are amazing. As well as this, the cost of the insurance is better than most and very competitive vs others in the market. Reviewed on: 14th September 2021

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