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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

No fuss cycle insurance

Bikmo is providing good value and good cover. No claim yet but hopefully that would prove to be a good experience too Reviewed on: 12th July 2019

Reasonable Insurance T&Cs For Cyclist

Realistic expectations of how you should look after your bike at home and away from home. Many other insurance providers put onerous conditions which gives them a get out clause for many situations which makes question what is the point of insuring your bike. Reviewed on: 11th July 2019

Bad customer service

Have never received any correspondence apart from this . Soliciting for a rave review, once money was paid for cover nothing. Not even crap emails . Would not recommend or renew. Reviewed on: 11th July 2019

Great service, speedy claims, good value and keeps me riding.

I have now, unfortunately, had to make 2 claims but the service is incredible, I have been with Bikmo for nearly 4 years now and never had a bad experience as well as no other insurer coming close on my renewals. Reviewed on: 21st August 2018

Excellent company, excellent quality

Would highly rate to all cyclists who want to protect this pride and joy!! Reviewed on: 22nd August 2017

Great service!

Bikmo makes shopping around for bike parts easy-peasy. I would not go anywhere else. Reviewed on: 1st November 2016

Brilliant

I've recently purchased a new and expensive bike. For the price of the insurance and coverage it's second to none! It was going to cost me around an extra £200/£300 a year with other companies to get the same cover and that still didn't cover you for races! Wonderful service and cover Reviewed on: 31st October 2016

Great service great value

Great cover and great value from a local company Reviewed on: 30th October 2016

Great Company

Friendly, helpful experience. Would definitely recommend. Reviewed on: 29th October 2016

In 2 years iv not spent more than 5 mins managing this.

In 2 years iv not spent more than 5 mins managing my bikmo insurance. I have amended the policy more than 5 times and also never incurred any charges. Insurance for the 21st century. Reviewed on: 28th October 2016

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