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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

amazing service

it was quick and easy with an amazingly helpfull team Reviewed on: 25th October 2016

Fantastic service and very well organised

Bikmo is always a go to service for bike insurance. It's very competitive, simple to use and staff are helpful and reply quickly and efficiently. Highly recommended Reviewed on: 25th October 2016

Great service!

From start to finish I had a great experience with all at bikmo, I found the team really approachable and very knowledgable about the different cover options and how it would suit my needs. Thanks again. Reviewed on: 25th October 2016

Great value and good cover

What's not to love, good value but great cover and customer service. Not what you expect when you hear the word "insurance". Reviewed on: 25th October 2016

Epic Service

Great customer service on a claim I had. Reviewed on: 25th October 2016

Insurance Cover that does everything it say's it will

A clear and easy company to deal with in both applying & even when you make a claim! Reviewed on: 25th October 2016

Fuss free. Friendly. Efficient

Quick to claim. Minimum fuss so collect bike from local bike shop Reviewed on: 25th October 2016

The smart choice

The smart choice when it comes to bike insurance Reviewed on: 25th October 2016

Leading the race

Bikmo is far and ahead the most innovative and responsive insurance company I've dealt with. Their customer service is top notch. Recommend! Reviewed on: 25th October 2016

Refreshing approach to customer service

A great operation who are down to earth and have real empathy with cyclists' needs Reviewed on: 25th October 2016

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