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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Small yet knowledgeable and passionate

The team are hugely passionate and knowledgeable about their specialist industry, each member of the small team is an avid cyclist and it really pays off. All cyclists should consider them for their insurance. Reviewed on: 25th October 2016

The best insurance i have ever bought.

Easily the best insurance I have ever bought and the only one I don't begrudgingly pay for. A pleasure to be a customer. How often do you hear that about insurance? Reviewed on: 25th October 2016

There when I've needed them

There is nothing worse than trashing your bike, but there is nothing better than knowing Bikmo have you covered. Reviewed on: 25th October 2016

Efficient and friendly

Great service provided by a friendly team of cyclits. Reviewed on: 25th October 2016

Bikmo is great

Bikmo is a great innovative insurance product by cyclists for cyclists. These guys really know their stuff when it comes to bikes, which is exactly what you want if you have your precious bike stolen or damaged. Highly recommended! Reviewed on: 25th October 2016

easy peesy

Really easy, I wish all insurance was like this. Reviewed on: 25th October 2016

The best insurance I have ever bought.

It was soo simple I wish my car and house insurance were as easy. Reviewed on: 25th October 2016

Wheelie good bike insurance

No backpedaling from a first class company. Reviewed on: 25th October 2016

Fantastic products and the staff are a pleasure to do business with !

Can't expand a lot on my comments above except I suppose I feel safe in thier hands :-) Reviewed on: 25th October 2016

Excellent insurer

Fantastic customer service highly recommend & excellent value for money .. Reviewed on: 25th October 2016

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