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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.88 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Great value and service

Not had to claim yet but price and service as well as piece of mind when riding is great. Reviewed on: 11th October 2023

Great insurance company

Had to make a claim the process was very fast and efficient thanks for all your help. Reviewed on: 11th October 2023

Full marks

Following a crash that damaged a lot of my gear, they came through with out any hassle Reviewed on: 11th October 2023

No fuss insurance

Good to deal with, my premium has actually reduced slightly over the years. Reviewed on: 11th October 2023

Welcoming, good and always ready to assist .

Calling to renew my insurance was easy like ABC. Reviewed on: 11th October 2023

Preferred supplier

Easy to set up and don’t take the Pi** with price rises Reviewed on: 11th October 2023

Great company and insurance deal

I have been with Bikmo for many years and really happy with the level of cover and service provided. I highly recommend this fantastic company to friends and family. Reviewed on: 11th October 2023

Great service and coverage

I am exceptionally happy with the service they provide Reviewed on: 11th October 2023

Easy, Excellent and Effective support

I have been with the company for about 6 years now and don't even look elsewhere as the value and support when asked has been great Reviewed on: 11th October 2023

No fuss, no judgement

Very simple, straight forward with no red tape when claiming. App is easy to use and keep log of bike and equipment Reviewed on: 11th October 2023

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