All round great experience. I would recommend to all family and friends

My parents have been with them for decades and have relied on them for their easy access savings, so when they launched a best buy... My parents have been with them for decades and have relied on them for their easy access savings, so when they launched a best buy easy access rate of 1.45% last year I jumped at the chance of opening one as these type of accounts don't stay around for long. It was also a guaranteed rate for twelve months and not variable like most; though once the year is up you have to make sure you change it to their next best. They notify you within 60 days to warn you however. Apart from that, I have found their customer service to be excellent, ( very friendly, professional and efficient) every time I've had to contact them. I also like the fact that you can make faster payments in and out of the account which credits or debits by the close of business the same day or you can set up a payment in via direct debit out of your nominated account instead. Good old fashioned reliable savings. I'll definitely be maintaining a relationship with them and can confidently recommend them to others. Read more Read less

it took me almost 2 months to set up a savings account and after each time I tried to login to the website (and it... it took me almost 2 months to set up a savings account and after each time I tried to login to the website (and it not recognising my details, and having to reset my security details), then each transfer I made between accounts didn't happen (either manually or automatically) I decided I had had enough and closed the account. I was told that the funds were going to be transferred to my linked account by midnight the same day, and guess what? the transfer didn't happen. I've just been told they don't know why, but it will happen today no confidence at all in them as a company. Don't waste your time, effort or energy. Go elsewhere Read more Read less

Savings account difficult to open and website looks like it was put together by a child.

I had been speaking for quite some time on behalf of my mother to this company regarding her mortgage having complied with all power of... I had been speaking for quite some time on behalf of my mother to this company regarding her mortgage having complied with all power of attorney legalities initially. Today when I called, I had been told by a chap that he does not know who allowed me to speak on my mother's behalf as I am not on their system as being holder of the Power of Attorney - SHOCKING and ALARMING! anyone can speak on your behalf and they wouldn't even bother checking! beware of this company, the staff do not care! - also, they are extremely understaffed and most of the time, only the underqualified speak to you since the qualified are scarce. Read more Read less

We had a matured fixed-rate account with BM, but rates offered for new fixed-rate accounts were derisory. They were offering easy-access account at 1.3%, but... We had a matured fixed-rate account with BM, but rates offered for new fixed-rate accounts were derisory. They were offering easy-access account at 1.3%, but this was online. and I felt uncomfortable having a large sum of money online in an easy access account. However, when phoning them they said we could have the same rates for the same account, accessing through the post. We have decided to do this, and when/if interest rates increase we will be able to review. Read more Read less

My husband and I have held fixed-rate savings accounts with BM, quite simply because their accounts are simple to set up and use, and their... My husband and I have held fixed-rate savings accounts with BM, quite simply because their accounts are simple to set up and use, and their interest rates are usually competitive. We currently hold a 2 year fixed-rate account, earing 2.10%, which at the time of opening was one of the best interest rates available. Paperwork is sent through the post with statements informing you of interest added, and customers are advised in plenty of time when the account is nearing maturity. You are also given several options to choose a new fixed rate account, withdraw a cheque, or other options. Very simple and straightforward; the only downside to the account is that online facilities don't seem to be available, making it impossible to check the account throughout the term. Overall recommended, good solid and competitive account. Read more Read less

BM Savings offers a variable rate savings account that allows unlimited transactions and gives a competitive interest of 1.6% gross, of which 1.35% is a... BM Savings offers a variable rate savings account that allows unlimited transactions and gives a competitive interest of 1.6% gross, of which 1.35% is a bonus that applies for the first 12 months. BM Savings is part of the Lloyds/HBOS banking group but being online only offers better interest rates than the better known and high street based members of the group. Read more Read less