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Boom Community Bank: Savings reviews

4.73
Based on 502 reviews, last reviewed 23rd May 2026
1600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful people serving the community The staff are friendly and helpful, and when I have needed to get in touch they have taken the trouble to respond to enquiries personally. I have cho... Read more Reviewed on: 23rd May 2026
Peter B's avatar
Peter B

Latest lowest rating:

1

Difficult to communicate with. Difficult to communicate with. Changes your product without nforming you. Reviewed on: 23rd May 2026
Paul's avatar
Paul

About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (502)

Boom for me.

5
Staff kind, helpful, patient and informative. That will have to do for now! Reviewed on: 4th June 2025

Very efficient customer service.

5
Very efficient customer service. Easily navigable website. Reviewed on: 4th June 2025

Valuable Asset

5
Great community based facility, providing affordable loans to give people a basis for growth. Reviewed on: 4th June 2025

Top local community bank

5
From the very start I found the staff amazing and very helpful, when other banks just didn't want to know. Reviewed on: 4th June 2025

Very friendly staff, always prompt with answering pr...

5
Very friendly staff, always prompt with answering problems. Reviewed on: 4th June 2025

Excellent Service

5
I have had no trouble at all in the 7 years that I have been with them Reviewed on: 4th June 2025

An excellent Community Bank

4
I have been saving with Berkshire credit union for many years. They were taken over by Boom a few years ago and I have found them to be efficient and approachable. A Reviewed on: 4th June 2025

Recommended!

5
It's very easy to save with Boom Community Bank, and you don't have to save large sums either. Always very friendly and helpful - well done. Reviewed on: 4th June 2025

Great friendly staff,

5
Great friendly staff, just like talking to my mum Reviewed on: 4th June 2025

They have completely saved my family with the child...

5
They have completely saved my family with the child benefit loan. Which also has supported me in saving for those rainy days. Reviewed on: 4th June 2025

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