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Boom Community Bank: Savings reviews

4.92
Based on 485 reviews, last reviewed 6th Jul 2025
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Latest highest rating:

5

I feel very peaceful with my savings at Boom. I feel very peaceful with my savings at Boom. Worthwhile and caring. They should teach the big conglomerates how to bank with compassion. Yay! Reviewed on: 6th July 2025
Mary J's avatar
Mary J

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (485)

Amazing customer service

5
Staff are very professional, customer focused, they respond quickly and All the years I have dealt with Boom credit I have had excellent customer service. The website is clear and easy to access different products. I am really content with the services Reviewed on: 17th August 2021

Helps me Save

5
As a single parent, when times got tough, Boom Credit Union helped me with an affordable loan to buy a car so I could travel to work. In the course of this loan I saved alongside it, as well as saving for Christmas. With Boom it wasn’t just about lending money, I was helped into the mind set of saving which has stood me in good stead. Although my loan has been paid off I continue to stay with Boom as a happy saver. Reviewed on: 16th August 2021

Great Service

5
Friendly and helpful staff who always put customers first. Reviewed on: 12th August 2021

Savings that help others

5
I like the idea that my savings are helping those less fortunate and still getting a small return in this current climate Reviewed on: 6th August 2021

Reliable

5
They very reliable and trustworthy.They are very quick to pay into your account whenever you need your money. Reviewed on: 6th August 2021

Benefits of a first class service

5
A great service from a quality credit union. Reviewed on: 4th August 2021

Satisfied and happy customer

5
Lovely service offered by boom . I will hesitate to recommend your services to anyone. Simply amazing Reviewed on: 4th August 2021

Patient and human

5
I walked off the street. They were closed but saw me. They walked me through everything witout a rush. When I emailed a question the response was from a real person not a vhat bot. Reviewed on: 2nd August 2021

Staff go over and above duty

5
Staff have taken time to explain the process clearly. They have also done extra things, such as doing an online transfer for me, to create a 'pathway' for me to see when I do online banking transfer. Reviewed on: 2nd August 2021

Providing financial help to those in need

5
I find it worthwhile to put my savings into the Boom Credit Union because I know that my money can contribute to the funds available for people who need loans and might otherwise fall prey to loan sharks. Boom Credit Union exists to provide a public service, not to make a profit. Reviewed on: 2nd August 2021

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