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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.94 (358 reviews)

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4.94

Based on 358 reviews, last reviewed 4th Jun 2025

700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

1 star

Latest highest rating:

5

Speedy and professional In reply to any queries, I always get a speedy, friendly, accurate and professional response. Reviewed on: 4th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Savings reviews (358)

Review of the Boom Community Bank, Savings:

Honest, friendly and helpful

A friendly voice on the end of a phone solves all your problems Reviewed on: 25th June 2021

Always helpful and friendly, feels like they really...

Always helpful and friendly, feels like they really care. Reviewed on: 2nd May 2024

Amazing customer service.

Amazing customer service. Always very helpful and very knowledgeable Reviewed on: 2nd May 2024

The Community bank

Very good service from the bank and a beneficial experience saving money and contributing to a community bank. Reviewed on: 2nd May 2024

Ethical organisation

The positive about Boom is that I am certain that the money that I save is being used to help people who may not be able to get credit elsewhere and that I am saving with an ethical organisation. Reviewed on: 2nd May 2024

Staff always very helpful.

Staff always very helpful. When there was a discrepancy on my account I received several calls to understand what had occurred and how they were going to resolve. Reviewed on: 2nd May 2024

Been with boom for 10 years or more, always give gre...

Been with boom for 10 years or more, always give great service Reviewed on: 2nd May 2024

Safety and security

I have saved with boom for many years, I feel safe that my savings are secure Reviewed on: 2nd May 2024

Boom CU is the Bomb

I've been a member since Surrey Save. Boom CU have helped me several times with loans & savings Reviewed on: 2nd May 2024

Wonderful team

Very good customer service and always great customer care on the phone Reviewed on: 2nd May 2024

Boom goes the dynamite

Boom give excellent customer service and are always there to help Reviewed on: 2nd May 2024

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