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Boom Community Bank reviews

Boom Credit Union logo
Rated Excellent • 4.94/5

Boom Community Bank reviews

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Verified business
Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 1,580 product reviews

Average score of 4.94/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%

Latest positive rating

5/5

Excellent from start to finish- the whole process wa...

Excellent from start to finish- the whole process was explained and what is expected.

{"display":"K M","full_name":"K M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
K M 20th October 2025

Latest negative rating

1/5

They gave me a loan and then refused the 2...

They gave me a losn and then refused the 2 nd one

{"display":"Gaynor morris ","full_name":"Gaynor morris ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gaynor morris 7th June 2025
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About Boom Community Bank

Boom Community Bank is a not-for-profit Credit Union. Its operating surplus goes back into services or is paid as dividends to members.

It was founded in 2008 and originally called West Sussex Credit Union. Mergers with other Credit Unions then formed Boom Community Bank. Today, it provides financial services to people who live or work in areas from Berkshire to the South Coast.

Boom Community Bank provide loans and savings products.

Boom Community Bank at a glance

Contact details

Phone
0345 521 5552
Email
[email protected]
Main address
Office 5, 15 Grafton Road. Worthing West Sussex, BN11 1QP
Social media

Reviews for Boom Community Bank

Showing 11 of 1580 company reviews • Last reviewed within 7 days

Excellent from start to finish- the whole process wa...

Loans • 20th October 2025

Excellent from start to finish- the whole process was explained and what is expected.

{"display":"K M","full_name":"K M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
K M
Rated Excellent • 5/5
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Boom family loan :)

Loans • 20th October 2025

Have never had an issue with boom community bank they are always helpful when needed I have a family loan through them and I love... Have never had an issue with boom community bank they are always helpful when needed I have a family loan through them and I love the fact it’s saving for me aswel as paying the loan off all in all great services thank you. Read more Read less

{"display":"Chantel","full_name":"Chantel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Boom is not a computer says no organisation.

    I had found myself in a position where debts had mounted up and had become difficult to manage. I have always had a wage coming... I had found myself in a position where debts had mounted up and had become difficult to manage. I have always had a wage coming in and pay my bills but because of my credit utilisation no one would assist me to get it all consolidated. Boom have been amazing and now encourage me to save. Read more Read less

    {"display":"Michael T","full_name":"Michael T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michael T 14th October 2025
  • 5/5

    Personal, quick and ethical.

    Personal, quick and ethical. Personal, quick and ethical. Great customer service and great rates. The team are contactable and explain the process and application in detail.

    {"display":"Matt R","full_name":"Matt R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Matt R 13th October 2025
  • 5/5

    Extremely happy member.

    Absolutely brilliant, always so helpful, and willing to help you through all the online questions, and how to do particular online stuff that I wouldn't... Absolutely brilliant, always so helpful, and willing to help you through all the online questions, and how to do particular online stuff that I wouldn't be able to do without their guidance. As Mary poppins would say.Practically perfect in everyway. Well done you lovely people. Read more Read less

    {"display":"Jenny A","full_name":"Jenny A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jenny A 10th October 2025
  • 5/5

    The best

    Was very good quick and easy much appreciated thank you

    {"display":"Rosey L","full_name":"Rosey L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rosey L 30th September 2025
  • 5/5

    amazing help, staff and loan

    2nd time I’ve had to ask Boom for help with a loan and they’ve come through again with advice, support and a plan of action... 2nd time I’ve had to ask Boom for help with a loan and they’ve come through again with advice, support and a plan of action to help me reach my financial goals. Thank you again! Read more Read less

    {"display":"Yume","full_name":"Yume","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Yume 17th September 2025
  • 5/5

    Quick and polite

    This is my 2nd loan with Boom, both times very easy to apply, and staff always polite.

    {"display":"Amy c","full_name":"Amy c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amy c 17th September 2025
  • 5/5

    Amazing service from start to finish.

    Amazing service from start to finish. I’ve been using boom loans for a few years now and always had amazing service

    {"display":"Laura j","full_name":"Laura j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Laura j 15th September 2025
  • 5/5

    Amazing so helpful always polite when talking to you...

    Amazing so helpful always polite when talking to you and understanding

    {"display":"abby gordon","full_name":"abby gordon","avatar":{"url":"\/assets\/uploads\/avatars\/users\/370798.png"}}'s avatar
    Loans
    abby gordon 10th September 2025
  • 5/5

    I had a really good experience with Boom Community B...

    I had a really good experience with Boom Community Bank. The staff were helpful, the process was smooth, and everything went as expected. I would... I had a really good experience with Boom Community Bank. The staff were helpful, the process was smooth, and everything went as expected. I would recommend them to anyone looking for a reliable loan. Read more Read less

    {"display":"Malama","full_name":"Malama","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Malama 18th August 2025

    Products from Boom Community Bank

    Showing all products offered by Boom Community Bank

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