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Bradford District Credit Union: Savings reviews

4.88
Based on 472 reviews, last reviewed 11th Jun 2025
7200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

in covid we couldn't access money which was good as... in covid we couldn't access money which was good as i saved. Then online banking came in a nd so easy it was to do. Billiant Reviewed on: 11th June 2025
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andrea b

Latest lowest rating:

1

Really bad technical service no access to funds Dear BDCU, I am writing to express my serious concern and deep frustration regarding the current restrictions placed on my account, which have preven... Read more Reviewed on: 6th June 2025
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S A

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Bradford District Credit Union Savings reviews (472)

helpful with access to online banking.

5
very helpful with access to online banking. quick and easy to do. Reviewed on: 19th June 2024

I have saving account on this bank.

3
I have saving account on this bank. Reviewed on: 17th June 2024

Staff are always friendly and helpful, the web site...

5
Staff are always friendly and helpful, the web site and app are easy, quick and efficient to use. i have salary deduction for savings and i can also add to it if i have more which is great for saving for holidays etc. Reviewed on: 17th June 2024

Absolutely brilliant savings scheme and loan service...

5
Absolutely brilliant savings scheme and loan service, peace of mind service as the money is taken from wages it’s not missed thank you. Reviewed on: 16th June 2024

People centred principles behind the business

5
BDCU working in partnership with my employer means that money goes straight out of my paycheck into a savings account. This has made it much easier for me to put aside a safety net. I also believe in & support the people centred principles behind the business. Reviewed on: 15th June 2024

BDCU is great but can be greater very soon.

4
BDCU is a good bank, but could improve on a few aspects to support customers. For example, on many occasions I have logged in where I needed to transfer money urgently into my debit card account but unfortunately the site was undergoing maintenance and this happens on more than one occasion. It could be due to updates taking place and the system goes offline to upload new transactions coming and going, but BDCU should have a backup system for this to happen for the peace of mind of customers. If someone has a genuine emergency (needs to attend an appointment or medical health issue where quickest way to reach is to make payments in cash or card) then they could be stuck and this could cause serious problems. Also the transfers in and out of the account can take a day or over to be complete, if this could also be resolved then I would say this bank is the best provider in the entire UK (world!) If a larger server and database could be established then another aspect of owning an account could be changed such as providing reference and surname to receive funds is sometimes difficult as not all organisations have this option to provide when transactions need to be made. If a storage server which can accommodate say the full population of the UK could be established allowing each customer to obtain own unique sort codes and account numbers this would be ideal and without a doubt make BDCU the greatest financial establishment (being number one now) for the next 100 years and beyond! Regardless of slow operating systems, the customer service agents and staff are exceptional and their support, efforts and help are what make BDCU the number one bank to join and promote. Reviewed on: 15th June 2024

Easy way to save

5
My savings are stopped directly from my salary so I don't miss the money. When I wanted to increase the amount I am saving it was easily done. It's easy to access the account online by simply logging in Reviewed on: 15th June 2024

Been saving for a few years now, comes straight from...

5
Been saving for a few years now, comes straight from my wage so I don't think about it which is good Reviewed on: 15th June 2024

It's easy to save and value your custom

5
It's easy to save and value your custom Reviewed on: 14th June 2024

Great staff, always happy to help and help me with a...

5
Great staff, always happy to help and help me with all issues and best thing I did banking with them Reviewed on: 14th June 2024

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