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Brightside: Car insurance (discontinued) reviews

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4.51
Based on 1,385 reviews, last reviewed 5th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024
Simon Jones's avatar
Simon Jones

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023
Micky Harris's avatar
Micky Harris
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About this product

Brightside no longer offer new standard car or van insurance policies.

Review Brightside: Car insurance (discontinued) now

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Brightside Car insurance (discontinued) reviews (1385)

Cheap and Efficient

5
Excellent quote and efficient service. I was sent my documents and instructions to log in straight away, followed by a call to ensure I was happy with the service and price. Reviewed on: 17th August 2017
Salma Miskeen's avatar
Salma Miskeen

Excellent

5
Fantastic service. Best price I could find anywhere. Reviewed on: 17th August 2017
Sydney Williams 's avatar
Sydney Williams

No problem

5
Annual reminder came in plenty of time to consider if there was a need to find alternative quotes but the renewal price was so acceptable there was no need to change. So a quick acceptance without any problems. Reviewed on: 17th August 2017
Norman Standing's avatar
Norman Standing

Very easy to do online. But when tried to call for assistance got put on hold then cut off after 10 minutes

3
Would like to have a bit more assistance with calls Reviewed on: 17th August 2017
Sharon Anderson 's avatar
Sharon Anderson

Quick and simple

5
Very good quote and quick and simple service all done online no hassle of talking on the phone sat on hold Reviewed on: 17th August 2017
Scattergood 's avatar
Scattergood

Very pleased

5
As a first time user with Bright side I'm very impressed with their service , polite staff and very easy to talk to , I would not hesitate recommending them to friends , in fact I already have ;-) Reviewed on: 12th August 2017
Steve Mullen 's avatar
Steve Mullen

Insurance

5
Great but not happy it was increased when I didn't have a accident Reviewed on: 11th August 2017
Susan Lowe Mattinson's avatar
Susan Lowe Mattinson

Easy

4
Most importat, quick answeres to any question. Reviewed on: 11th August 2017
Randi Aadland's avatar
Randi Aadland

Insurance

1
I can never get through to Brightside on the telephone unless I click that I am a new customer (but still hold for 20 mins!). Existing customers are sent e-mails to renew insurance but cannot get through to discuss this or amend the details. I bought a new car and because I was unable to speak with someone I went elsewhere. I was then sent an e-mail thanking me for renewing my car insurance with Brightside! I then tried to cancel by phoning but again was on hold for 20 minutes! Reviewed on: 11th August 2017
Sharon Wood's avatar
Sharon Wood

Great value van insurance undercut my usual broker by 25% underwritten by the same company

5
Very good service on the phone and details confirmed quickly Reviewed on: 10th August 2017
Tony Bolton's avatar
Tony Bolton

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