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Brightside: Car insurance (discontinued) reviews

4.51
Based on 1,385 reviews, last reviewed 5th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024
Simon Jones's avatar
Simon Jones

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023
Micky Harris's avatar
Micky Harris

About this product

Brightside no longer offer new standard car or van insurance policies.

Review Brightside: Car insurance (discontinued) now

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Brightside Car insurance (discontinued) reviews (1385)

Cheap and easy

5
I checked on four comparison websites when my insurance was due for renewal and Brightside came out tops in terms of value for money. Reviewed on: 25th July 2017

Too expensive

2
Far too expensive and difficult to get hold of .. average call took 15 mins to be answered ! I had to cancel my policy because it was over 50% more expensive that other insurers Reviewed on: 24th July 2017

Quick, easy and friendly

5
Found the customer service excellent and helpful. Would be happy to use again. Reviewed on: 24th July 2017

Crap Telephone person

1
Your man on the phone waffled on and on, mostly stuff that I totally didn't understand. When I told him that I could not open the renewal online because I didn't have correct ref. No. He then proceeded to send the policy on line, hence I couldn't open that either. Reviewed on: 24th July 2017

Easy on line car insurance.

5
I have never used an on line insurance before, and although it was my first time, I had no problems, I got a call from Brightside, and a nice chap called Luke who gave me lots of help,and got me a better deal for my car insurance than my current insurer,who I had been with for many years. many thanks to Brightside for saving me money. Reviewed on: 24th July 2017

Motor Insurance

5
Very easy web site with application process quick and relatively painless. Competitive price. I very much hope I never need to know how well you deal with claims but if I ever do I sincerely hope the claims department is as efficient as the sales department. Reviewed on: 24th July 2017

good price and simple procrss

5
I found the company via Go Compare. The price was excellent for the cover and the process of getting cover ws simple and quick Reviewed on: 24th July 2017

Very quick and easy to set up.

5
I always shop about online for insurance deals and this was a very quick experience and very easy to deal with. Reviewed on: 24th July 2017

Every body was helpful and helped me through the process of joining bright side for my insurance needs.

5
This is one company I would strongly recommend and hope my quotes in next year's renewal will be just as competitive Reviewed on: 24th July 2017

No bother at all

5
Initial contact after buying insurance was awful but we perceived with them and to be honest apart from putting up our car insurance which seems to be par for the course these days everything has chugged along with no hassle Reviewed on: 24th July 2017

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