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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.79/5

Great Western Credit Union reviews

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Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 1,355 product reviews

Average score of 4.79/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff. Their loans come with fair interest rates and flexible repayment options that really take the stress out of money matters. The website and application process are straightforward, making it simple to manage accounts online. On the downside, some found the loan approval process confusing or slow, and a few were disappointed by limited loan amounts or unhelpful communication when refused. A small number also struggled with technical issues or unclear policies.

Positive themes

  • Great Western Credit Union loans are quick to approve with friendly, helpful staff.
  • Saving with Great Western Credit Union is easy and rewarding with good interest rates.
  • The Great Western Credit Union website and application process is simple and user friendly.

Negative themes

  • Some found loan refusals frustrating with poor communication from Great Western Credit Union.
  • A few users struggled with technical issues or complicated setup on Great Western Credit Union’s site.
  • Loan amounts offered can be lower than expected or needed at Great Western Credit Union.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1355 company reviews Last reviewed within 7 days

Great service when you need it, extremely handy for...

Loans 18th December 2025

Great service when you need it, extremely handy for providing when you need it most. Car breakdowns etc

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CVB
Rated Excellent 5/5
Read more product reviews

Would recommend!

Loans 18th December 2025

Very fast response! Very easy to apply and great communication. Clear instructions given once loan is accepted. Would recommend to anyone! I applied on a... Very fast response! Very easy to apply and great communication. Clear instructions given once loan is accepted. Would recommend to anyone! I applied on a Monday afternoon and by Thursday I’d been accepted and had all the information and paperwork needed to complete the application. Great service! Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great service, loads off help when stuck

    Great service, loads off help when stuck

    {"display":"Bobby n","full_name":"Bobby n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bobby n 18th December 2025
  • 5/5

    Been with these a few years now they are wonderful,...

    Been with these a few years now they are wonderful, brilliant with familys. Very supprotive and understanding

    {"display":"tia r","full_name":"tia r","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217138.png"}}'s avatar
    Loans
    tia r 18th December 2025
  • 5/5

    Good service good customer service great product

    Good service good customer service great product

    {"display":"Taz blah","full_name":"Taz blah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Taz blah 18th December 2025
  • 5/5

    Very good, friendly service and customer service

    Very good, friendly service and customer service

    {"display":"Sherrie j","full_name":"Sherrie j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sherrie j 18th December 2025
  • 5/5

    Family loan

    Easy to apply , quick response and easy instructions

    {"display":"K w","full_name":"K w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    K w 18th December 2025
  • 5/5

    Very prompt and efficient service at a reasonable

    Very prompt and efficient service at a reasonable price

    {"display":"Ian button","full_name":"Ian button","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1299370.png"}}'s avatar
    Loans
    Ian button 18th December 2025
  • 5/5

    Good amazing great good time good.

    Good amazing great good timgood e

    {"display":"Sarah Shaw","full_name":"Sarah Shaw","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316846.png"}}'s avatar
    Loans
    Sarah Shaw 18th December 2025
  • 5/5

    Absolutely brilliant would really recommend .

    Absolutely brilliant I was in a pickle. I needed to travel for a funeral borrowing of them was so easy the interest was less than... Absolutely brilliant I was in a pickle. I needed to travel for a funeral borrowing of them was so easy the interest was less than ever else I’ve tried and the process was really quick Read more Read less

    {"display":"Jasmine h","full_name":"Jasmine h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jasmine h 18th December 2025
  • 4/5

    Was very frustrating that verification code never ar...

    Was very frustrating that verification code never arrived and very limited time I could call to get help but got there in the end!

    {"display":"Stephanie W","full_name":"Stephanie W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stephanie W 18th December 2025

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