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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.78/5

Great Western Credit Union reviews

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Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
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Review summary

People rate this company as Excellent based on 1,277 product reviews

Average score of 4.78/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Always a great experience with gwcu.

I have never had an issue with gwcu. Customer services is excellent and they’re very fast at responding. The affordability is really great and is... I have never had an issue with gwcu. Customer services is excellent and they’re very fast at responding. The affordability is really great and is such a great thing to be able to use. Read more Read less

{"display":"Charlotte p","full_name":"Charlotte p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Charlotte p 3rd December 2025

Latest negative rating

1/5

Danielle mcmath

Unsure still if it's still going to work.

{"display":"Danielle M","full_name":"Danielle M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Danielle M 24th November 2025
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1277 company reviews • Last reviewed within 7 days

Always a great experience with gwcu.

Loans • 3rd December 2025

I have never had an issue with gwcu. Customer services is excellent and they’re very fast at responding. The affordability is really great and is... I have never had an issue with gwcu. Customer services is excellent and they’re very fast at responding. The affordability is really great and is such a great thing to be able to use. Read more Read less

{"display":"Charlotte p","full_name":"Charlotte p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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On calling about my loan

Loans • 2nd December 2025

On calling about my loan or during messaging gwcu , things are explained clearly and gwcu are pretty quick at responding and processing to 5-7... On calling about my loan or during messaging gwcu , things are explained clearly and gwcu are pretty quick at responding and processing to 5-7 working days isn’t a myth .thanks for your help at this time time gwcu . I really needed it right now . Read more Read less

{"display":"Kdoubles","full_name":"Kdoubles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Amazing.

    Amazing. Use you regularly will continue to great support and great customer service

    {"display":"Sophie l","full_name":"Sophie l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie l 2nd December 2025
  • 5/5

    Great communication throughout.

    Great communication throughout. Easy to use website and chats

    {"display":"Andrew w","full_name":"Andrew w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Andrew w 1st December 2025
  • 5/5

    Brilliant

    Amazing and easy to set up no issues

    {"display":"Tamara A","full_name":"Tamara A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tamara A 1st December 2025
  • 5/5

    Great Western Credit Union offer the best, affordabl...

    Great Western Credit Union offer the best, affordable loans. They are very fair and the interest rates are very low.

    {"display":"Kat","full_name":"Kat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kat 1st December 2025
  • 5/5

    Good experience- easy to understand and use

    Good experience- easy to understand and use

    {"display":"Tia W","full_name":"Tia W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tia W 1st December 2025
  • 5/5

    It was a good experience, I had no issues and was de...

    It was a good experience, I had no issues and was dealt with very professionally.

    {"display":"Stacey Mckeegan","full_name":"Stacey Mckeegan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316144.png"}}'s avatar
    Loans
    Stacey Mckeegan 1st December 2025
  • 5/5

    easy to apply fantastic experience

    easy to apply fantastic experience

    {"display":"nigel r","full_name":"nigel r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    nigel r 1st December 2025
  • 5/5

    Quick and easy.

    Quick and easy. Would recommend to anyone personally.

    {"display":"Rebecca K","full_name":"Rebecca K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rebecca K 1st December 2025
  • 5/5

    First time in need of help from a loan, using GWCU F...

    First time in need of help from a loan, using GWCU Family Loan have allowed me to pay back instalments with my child benefit without... First time in need of help from a loan, using GWCU Family Loan have allowed me to pay back instalments with my child benefit without breaking the bank. Great customer service when I have emailed too, asking about when I’d receive the loan as switched Read more Read less

    {"display":"Amy L","full_name":"Amy L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amy L 1st December 2025

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