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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.78/5

Great Western Credit Union reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 1,289 product reviews

Average score of 4.78/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff. Their loans come with fair interest rates and flexible repayment options that really take the stress out of money matters. The website and application process are straightforward, making it simple to manage accounts online. On the downside, some found the loan approval process confusing or slow, and a few were disappointed by limited loan amounts or unhelpful communication when refused. A small number also struggled with technical issues or unclear policies.

Positive themes

  • Great Western Credit Union loans are quick to approve with friendly, helpful staff.
  • Saving with Great Western Credit Union is easy and rewarding with good interest rates.
  • The Great Western Credit Union website and application process is simple and user friendly.

Negative themes

  • Some found loan refusals frustrating with poor communication from Great Western Credit Union.
  • A few users struggled with technical issues or complicated setup on Great Western Credit Union’s site.
  • Loan amounts offered can be lower than expected or needed at Great Western Credit Union.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1289 company reviews Last reviewed within 7 days

Honestly.

Loans 5th December 2025

Honestly..I just applied yesterday waiting for the result..so I can't say yet anything rather than this..

Rated Good 4/5
Read more product reviews

They are very helpful when you need it

Loans 5th December 2025

They are very helpful when you need it

{"display":"Jo","full_name":"Jo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Jo
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very good and polite people help you out and if you...

    Very good and polite people help you out and if you request an amount and they won’t accept it they will nagociate with you

    {"display":"Casey","full_name":"Casey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Casey 5th December 2025
  • 5/5

    Great love the support

    Great great Suport and have helped me and my family a lot thankyou

    {"display":"Keira","full_name":"Keira","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Keira 5th December 2025
  • 5/5

    Really good and very understanding easy to do also

    Really good l well happy with the agreement and understand it’s for a good use

    {"display":"Hannah T","full_name":"Hannah T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hannah T 5th December 2025
  • 5/5

    Excellent.

    Very good. Simple and straight forward - even I could follow the instructions!

    {"display":"HOWARD R","full_name":"HOWARD R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    HOWARD R 4th December 2025
  • 5/5

    Quick easy to apply and provide all information needed

    Quick easy to apply and provide all information needed

    {"display":"Amber e","full_name":"Amber e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amber e 4th December 2025
  • 5/5

    Amazing company always helped me very friendly

    Amazing company always helped me very friendly

    {"display":"Bethany P","full_name":"Bethany P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bethany P 4th December 2025
  • 4/5

    Found it easy to understand and navigate for a chris...

    Found it easy to understand and navigate for a christmas saver

    {"display":"Emma L","full_name":"Emma L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Emma L 4th December 2025
  • 5/5

    tracey dix very good service

    very good service vaule for money

    {"display":"tracey","full_name":"tracey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    tracey 4th December 2025
  • 5/5

    Great lending team

    I’ve lent from western credit before really easy and great rates

    {"display":"Keely T","full_name":"Keely T","avatar":{"url":"\/assets\/uploads\/avatars\/users\/876980.png"}}'s avatar
    Loans
    Keely T 4th December 2025

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