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Buckinghamshire Building Society: Savings reviews

View other Buckinghamshire Building Society products
4.43
Based on 659 reviews, last reviewed 27th Nov 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
26%
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5%
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2%
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1%

Latest highest rating:

5

Lovely experience. Lovely experience. Staff remember you. Friendly. Manager comes out to support till staff with queries. Reviewed on: 27th November 2024
Julie j's avatar
Julie j

Latest lowest rating:

1

STILL NO APOLOGY FROM BUCKS BUILDING SOCIETY! Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service. Reviewed on: 20th April 2024
TECHNOPHOBE's avatar
TECHNOPHOBE
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About this product

Buckinghamshire Building Society have easy access accounts with varying interest rates and features.

Some Buckinghamshire Building Society easy access accounts require a minimum opening or ongoing balance, but others can be opened with just £1.

Buckinghamshire Building Society easy access savings reviews help you find out what it’s really like to be a customer. If you’ve used Buckinghamshire Building Society before, you can also leave a review and share your experience.

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Buckinghamshire Building Society Savings reviews (659)

AGM Review

5
Efficiant and professional, could do with more notice of AGM which one day I plan to attend Reviewed on: 1st May 2022
Verified Member's avatar
Verified Member

AGM Review

5
Could not ask for better, always none better, you pay great attention in giving members, excellent deals, effective service and good value savings Reviewed on: 1st May 2022
Verified Member's avatar
Verified Member

AGM Review

4
Long established, my father saved with you ( he was born 1909) Reviewed on: 1st May 2022
Verified Member's avatar
Verified Member

AGM Review

5
They have served me well for 60+ years Staff always very helpful Reviewed on: 1st May 2022
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Verified Member

???? YOU TRUST BUCKS WITH YOUR SAVINGS ????

1
I had had modest savings with Bucks Building Society since the 1990s. But then they took my savings away from me, only telling me when I phoned that the account had been closed. After a lot of worry that I had been scammed, it turned out that Bucks themselves had closed my account and taken my savings! The Financial Ombudsman Service advise me that there were a number of similar closures around this time. Well, I got my savings back .... eventually .... But then they reckoned I was only due £1.35 in interest. When I queried this, it turned out the correct figure was over £40! SO IF YOU WANT A SOCIETY THAT TAKES YOUR MONEY AWAY FROM YOU WITHOUT YOUR CONSENT, AND THEN TRIES TO GET AWAY WITH PAYING YOU A FRACTION OF THE INTEREST YOU ARE DUE, GO TO THE BUCKS! I corresponded directly with the Chief Executive, Board of Directors and Head of Operations after the problem became apparent. They took months dealing with things, and, when I further complained about their service, they took weeks looking into this and then the person who had dealt with the original case (Yes, the person I was complaining about!) reviewed the case and advised their service was perfect! .... (REALLY??? .... A RESPECTED FINANCIAL INSTITUTION THAT CALCULATES INTEREST AT £1.35 RATHER THAN OVER £40 .... PERFECT ?????) If I had not queried things, I would have been left with just £1.35 interest. And if I hadn't complained after discovering my money had been taken, I'd have had no savings, and no interest! Reviewed on: 31st March 2022
TECHNOPHOBE's avatar
TECHNOPHOBE

Very reliable and trustworthy people. Excellent service.

5
I visited them on 10 July 2021 for a quote. Their customer service was on point and fast. Kind and helpful staff too. I loved every step of the experience. Reviewed on: 31st August 2021
Amakali Gideon's avatar
Amakali Gideon

Savings review

5
Staff are so friendly, always there to help Reviewed on: 30th April 2021
Savings customer's avatar
Savings customer

Savings review

5
Efficient and easy to use services Reviewed on: 30th April 2021
Savings customer's avatar
Savings customer

Savings review

5
I would like to be able to access my account fully onlline Reviewed on: 30th April 2021
Savings customer's avatar
Savings customer

Savings review

5
The staff are friendly, approachable and speak clearly Reviewed on: 29th April 2021
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Savings customer

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