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Business Debtline: Debt advice reviews

Name: Debt advice
Rating: 4.33 (28 reviews)

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4.33

Based on 28 reviews, last reviewed 29th Jun 2026

2500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

3 star

2 star

Latest highest rating:

5

I was a bit lost after the company failed, leaving m... I was a bit lost after the company failed, leaving me with directors loan guarantees that I couldn't pay. Business debtline made the situation clear a... Read more Reviewed on: 29th June 2026

Latest lowest rating:

1

Did the online form prior to calling tried calling t... Did the online form prior to calling tried calling three times and waited over an hour each time and still never managed to speak with anybody Reviewed on: 4th June 2026

Read all reviews Write a review

About this product

Business Debtline is a charity run by the Money Advice Trust.

Working in England, Wales and Scotland, each year Business Debtline helps thousands of small businesses and the self-employed deal with debts. Business Debtline provide free, independent debt advice over the phone or via a webchat service.

Business Debtline reviews help you find out what it’s really like to be a customer. If you’ve used Business Debtline before, you can also leave a review and share your experience.

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Business Debtline Debt advice reviews (28)

Helpful, kind, informative and reassuring advice given.

Helpful, kind, informative and reassuring advice given. Signposted to further help and solid guidance. Reviewed on: 5th June 2026

Made a stressful situation much easier, step by step...

Made a stressful situation much easier, step by step help Reviewed on: 5th June 2026

Exceptionally helpful with advice.

Exceptionally helpful with advice. Representatives are non judgemental, friendly and knowledgeable Reviewed on: 5th June 2026

I received the right information and advice.

I received the right information and advice. The people I spoke to dealt with me humanely. Reviewed on: 4th June 2026

I spoke to Business Debtline earlier this year when...

I spoke to Business Debtline earlier this year when my farm supply business had late payments piling up. The adviser walked me through how to talk to creditors and budget better. Advice was clear and free. Only reason 4 stars: I’d have liked examples more specific to agri/seasonal income. Still, if you’re a small biz owner stressed about debt, call them before it gets worse. Reviewed on: 4th June 2026

Really caring, attentive and understanding.

Really caring, attentive and understanding. Taught me alot and im now on the way to sorting my debts out. Reviewed on: 4th June 2026

Did the online form prior to calling tried calling t...

Did the online form prior to calling tried calling three times and waited over an hour each time and still never managed to speak with anybody Reviewed on: 4th June 2026

Great help - thank you very much

Great help - thank you very much Reviewed on: 4th June 2026

I have been having an excellent service from Busines...

I have been having an excellent service from Business debtline and staffs are very professional in dealing with matters. Reviewed on: 4th June 2026

Terrible customer service

Customer service was not interested in my situation, And their form that was required to fill in did not account for the types of debts that I have. When clearly pointing this out to the customer service representative, they pretty much just ignored my message and said they wouldn't help me unless I filled out the form, which was extremely long and did not represent my current financial situation. Reviewed on: 4th June 2026

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View resource hub

Business Debtline: Debt advice reviews

2500% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Business Debtline: Debt advice now

Business Debtline Debt advice reviews (28)

Helpful, kind, informative and reassuring advice given.

Made a stressful situation much easier, step by step...

Exceptionally helpful with advice.

I received the right information and advice.

I spoke to Business Debtline earlier this year when...

Really caring, attentive and understanding.

Did the online form prior to calling tried calling t...

Great help - thank you very much

I have been having an excellent service from Busines...

Terrible customer service

Review Business Debtline: Debt advice now

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