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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

So glad I gave it a go

5
Tracker, App and billing all works so easily and helps me plan and cost up longer journeys - very efficient way of insuring Reviewed on: 4th August 2020

A fantastic idea turned into reality

5
Bymiles is the modern way to do car insurance. The customer service, the app, the cost per mile - I can’t put a fault on it. I have recommended to all my friends. Reviewed on: 4th August 2020

Fantastic

5
Been with by miles for 7 months now and I love everything about them. Such a convenient insurance to have especially for those who don’t drive that often. Also the by miles team have efficiently answered any queries I have had. Reviewed on: 4th August 2020

Brilliant so far

5
Extremely helpful advisors and a great app too. Had a hiccup at the start of the policy with my tracker, but everything was sorted out very quickly. Thank you Reviewed on: 3rd August 2020

Great!

5
Great product and great service. Reviewed on: 3rd August 2020

Innovative service

5
The company uses sensible technology to offer sensible deals in a world where car insurance is often extortionate. Reviewed on: 3rd August 2020

Perfect for my requirements

5
As my car is only used on weekends and never really for long distance journeys a pay per mile policy’s is perfect for me and my requirements Reviewed on: 3rd August 2020

love the low payments.

5
By Miles communicated with me in a warm and understanding manner. Just Love them. Reviewed on: 3rd August 2020

Excellent

5
The best car insurance right now in the UK. 10 out of 10 excellent service overall. Reviewed on: 3rd August 2020

So Simple

5
Choosing By Miles was a such an easy option for someone who doesn't drive a lot- the whole process from purchasing to setting up was so easy too. Reviewed on: 3rd August 2020