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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great company, great experience

Great company. I’ve recommended By miles to many people that plan on going with them once their insurance is up with their current insurer. I’m happy I chose them. Reviewed on: 30th July 2020

Great customer service & good price!

I'm so glad I followed my curiosity and signed up to ByMiles. Not only have I saved £100+ this year, it's been a relief to not have to shell out loads of money each month during the pandemic (I've hardly driven my car). Also, every interaction with the ByMiles team has been excellent - friendly staff using easy-to-understand language and happy to help. I plan to sign up for another year! Reviewed on: 30th July 2020

Best car insurance out there

Really affordable car insurance and you only pay for what you use. Has helped me a lot during this hard time as I wasn't able to pay for the annual total for my car insurance as I do normally in one go. Also cheaper overall for the year if I drive the same miles I usually do in a year compared to other companies. Reviewed on: 30th July 2020

Great idea, with maybe some improvements possible.

Initial quote was very good! Initial charge of £191 plus 3.2p per mile. As I now work from home, with minimal trips to hospital for assessments this would be a godsend. However, if you fail to receive the tracker in the post or if there is a technical hitch the onus is on YOU as the policyholder to query any faults. If the unit fails in the event of a claim, your excess shoots up to £800, not great! If you aren’t tech ally minded fitting th me tracker can be a right ball ache and they start charging for 150 miles a day, the top whack! Why not track via a smartphone app? Or via cigarette lighter unit like other policies similar to this. Reviewed on: 30th July 2020

Best car insurance provider

Not only is it great value for money but also the customer service is second to none. Any queries are dealt with quickly and efficiently. I have recommended this company to many people. Reviewed on: 30th July 2020

Modern insurance

Having paying thousands previously, five months in with my insurance with by miles, I’m still shocked at how much I now pay. For someone that doesn’t do many miles, this is the most perfect insurance company for me! Every time I contact them, I am provided with fantastic service, no money greedy company here! Reviewed on: 30th July 2020

Amazing straightforward easy to use service

Keeping me upto date with Miles driven.. Answered my queries straight away... Fantastic customer service and ideal policy Reviewed on: 30th July 2020

Best ever

very easy to deal with and dort out . And the savings iv made are phenomenal. Been with them.for 3 months and iv never been happier about my car insurance Reviewed on: 30th July 2020

Very pleased I decided to go with By Miles I will save over £200 on my annual insurance

I have already told several people about By Miles Reviewed on: 30th July 2020

Phenomenal Car Insurance

By Miles is an interactive car insurers. They don't just take your money and ignore you for 11 months. You get emails now and again, a chance to win free credit in the firm of miles. You feel like they really care. They were also the cheapest by £300 when i was renewing my car insurance last year. This year my fixed premium gas actually gone down! That has never happened to me before Despite having 4 years no claims! If By Miles was a husband he would be thw envy of all your friends and family. It would last until you died and you would be a better person for being married. Reviewed on: 30th July 2020

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