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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Saved money from Day 1, all insurance should be like this

5
SAved over 50% from my conventional insurance. ALready recommending to others who also love it. Reviewed on: 30th July 2020

Excellent value for money for low mileage drivers and an equally excellent after sales service

5
Regular news about offered features and facilities and advice about safe driving Reviewed on: 30th July 2020

I will never look back!

5
Switched from a previous provider to By Miles insurance in February 2020 and I honestly will not look back. Exactly the type of insurance I required where many other providers would not assist in finding me an affordable quote. The app is super easy and stylish to use, updating you regularly (every journey!) on how much it will cost you. Easy for you keep track for the monthly payment. I have recommended to every man and his dog! 5****** Reviewed on: 30th July 2020

Fantastic car insurance for low mileage users

5
Very easy company to deal with. The App gives you up to date daily usage and history. Longer journey charges are capped. Absolutely no fuss when I added my daughter, a newly qualified driver, to my policy. Reviewed on: 30th July 2020

Convenient and economical

5
I signed up long before the pandemic but it really proved itself during these difficult times. Reviewed on: 30th July 2020

Easy way to control your expenses

5
Upload app and control your expenses-less miles less bill,really actual in current situation with covid Reviewed on: 30th July 2020

TOP Insurance

5
All car insurances should take a good look at how By Miles do it, this is definatly the future of car insurance. Thank you By Miles Reviewed on: 30th July 2020

Perfect For Us

5
We have a little place abroad that we visit for long periods of time. So we store our car in the UK when we are away and use it once we return. We don’t do that many miles so this type of insurance policy is just perfect for us Reviewed on: 30th July 2020

Perfect for saving money.

5
This has been the best insurance company I’ve been with. It certainly is perfect for me because I just pay for when I drive. And as there are many people like me that don’t drive that much. The customer service is great and all the information is laid out in a really friendly manner, with updates with useful information emailed to when needed without spamming the inbox. Would recommend it to anyone looking to save a tonne of money. Reviewed on: 30th July 2020

Cheapest insurance I have ever had

5
Fit into my budget perfectly, my queries and concerns attended to promptly and professionally. Thank you By miles. Reviewed on: 30th July 2020

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