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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Most cost effective way of insuring my car

App gives constant details of on going running costs Reviewed on: 29th July 2020

Best motor insurance . . . . ByMiles !

Have always been able to contact byMiles easily and they even contact me out of courtesy. This is a great idea when recently some motorists have suffered so many constraints. Definitely deserve the Choice award. Full marks. Richard Reviewed on: 29th July 2020

Highly recommend.

ByMiles are great value. They are highly responsive. All issues resolved quickly and seamlessly (eg change of car, adding wife to insurance, change to private reg etc). Always pleasant. Easily my best experience of any car insurer in 30 years. Reviewed on: 29th July 2020

Better by miles

Excellent savings as only use car for short journeys mostly and love the simple app Reviewed on: 29th July 2020

Can't fault this company

is just amazing and even better alternative to the people this is very applicable for. The app and customer service are great Reviewed on: 29th July 2020

Very good

Very good, u only pay for what u drive Reviewed on: 29th July 2020

Such good value and so sensible!

I do very low mileage but my insurance recently went through the roof (as if stayed with my provider for a few years it was by stealth on their part). Going with any Mikes has saved me over £500 a year amd I feel I’m Actually getting value for money. Something I would rarely, if ever, say about insurance! I’ve recommended to almost everyone I know. Reviewed on: 29th July 2020

Recommended several times to family and friends

Amazing, easy to use car insurance. Very helpful customer services team with fast response times. Always a great service. Not one negative. Reviewed on: 29th July 2020

Clear and simple.

Well thought out, easy to set up pay as you go insurance. Communication excellent and payment is very clear with an app that works very well. Reviewed on: 29th July 2020

Perfect for Covid-19

My car has certainly had a huge reduction in its use. The odd long trip recently to keep the battery going, and no way would I be using another persons car given the risks. This policy from By Miles is perfect, I've got it fully covered sitting idle, and I then only have to pay for the miles I do use. Which could be less than predicted. For me personally it was still a very competitive price compared to other Insurance companies that quoted me for similar cover. I also like the App interface and the handy chat feature to help me with any issues. Oh, and they've finally evolved the Policy Number to an easy to remember 3 word tag, much easier than the usual jumble of letters and numbers. Reviewed on: 29th July 2020

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