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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Such a good concept

5
I have been with miles for 6 months and I would recommend it to anyone, charged monthly by the mile but live trackers so no nasty surprises not that they would be any as I think miles is so competitively priced you would go a long way to find cheaper . Reviewed on: 29th July 2020

The best by miles.

5
I have been driving for 60 years now, military, police and civilian, In order to keep up with socialising I need to be able to go out and visit at my convenience. Reviewed on: 29th July 2020

Great value

5
Couldn’t believe how easy things were to set up and how much cheaper ByMiles was than my previous insurer. Reviewed on: 29th July 2020

Top company. Top insurers

5
ByMiles have been exceptionally helpful any time I’ve had a query. Their insurance package is by far the cheapest I have come across. Reviewed on: 29th July 2020

Best value for people who drive little miles

5
We only use our car at the weekend and this insurance was hands down cheaper then any other quote. The app works well and the little device you plug into the car came within a few days. Reviewed on: 29th July 2020

New way of insuring

5
I only recently heard about By Miles, as my policy was almost due, I looked into the By Miles quote. It came out very reasonably priced. Then you pay monthly for the miles you use. Very efficient Reviewed on: 29th July 2020

Easy insurance

5
Purchasing and going forward with By Miles insurance was very easy and i like the fact i am only paying for the mileage i drive, it seems a fair product. Reviewed on: 29th July 2020

Overall good

4
Overall hassle free cheap insurance with good cover.. Only problem is not a great idea for where the tracker fits in my car, had to take out one of the compartments from under my dash board to fit it and it comes loose easily, mine dropped out and went missing and had to pay to receive another one and started getting charged estimated milage when I didn't even know it was missing at first but no other issues. Reviewed on: 29th July 2020

Great for low mileage drivers

5
Was significantly cheaper for me than the next lowest quote, though this is only true if you drive less than around 7000 miles a year. Great app as well, that shows a map of where you’ve driven and costs. Reviewed on: 29th July 2020

Great type of car insurance

5
By miles insurance is most helpful. Staff are friendly, courteous and professional. Reviewed on: 29th July 2020

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