Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Good chat system

5
On top of its unique feature of changing by miles, the communication chat is integrated into the app and extremely useful when you have some questions. Very user friendly interface. Reviewed on: 29th July 2020
Snooper7's avatar
Snooper7

Most cost effective way of insuring my car

5
App gives constant details of on going running costs Reviewed on: 29th July 2020
Michael's avatar
Michael

Best motor insurance . . . . ByMiles !

5
Have always been able to contact byMiles easily and they even contact me out of courtesy. This is a great idea when recently some motorists have suffered so many constraints. Definitely deserve the Choice award. Full marks. Richard Reviewed on: 29th July 2020
Richard aRay's avatar
Richard aRay

Highly recommend.

5
ByMiles are great value. They are highly responsive. All issues resolved quickly and seamlessly (eg change of car, adding wife to insurance, change to private reg etc). Always pleasant. Easily my best experience of any car insurer in 30 years. Reviewed on: 29th July 2020
S Fitzpatrick 's avatar
S Fitzpatrick

Better by miles

5
Excellent savings as only use car for short journeys mostly and love the simple app Reviewed on: 29th July 2020
Roy O'Connor's avatar
Roy O'Connor

Can't fault this company

5
is just amazing and even better alternative to the people this is very applicable for. The app and customer service are great Reviewed on: 29th July 2020
Daniel C. Thomas's avatar
Daniel C. Thomas

Very good

5
Very good, u only pay for what u drive Reviewed on: 29th July 2020
Rejimon's avatar
Rejimon

Such good value and so sensible!

5
I do very low mileage but my insurance recently went through the roof (as if stayed with my provider for a few years it was by stealth on their part). Going with any Mikes has saved me over £500 a year amd I feel I’m Actually getting value for money. Something I would rarely, if ever, say about insurance! I’ve recommended to almost everyone I know. Reviewed on: 29th July 2020
Emma Moore's avatar
Emma Moore

Recommended several times to family and friends

5
Amazing, easy to use car insurance. Very helpful customer services team with fast response times. Always a great service. Not one negative. Reviewed on: 29th July 2020
Chelsea 's avatar
Chelsea

Clear and simple.

5
Well thought out, easy to set up pay as you go insurance. Communication excellent and payment is very clear with an app that works very well. Reviewed on: 29th July 2020
Simon Cripps's avatar
Simon Cripps

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill