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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Cheap and you pay for miles You drive

5
Cheap and pay for what you drive Reviewed on: 29th July 2020

Satisfied customer

5
Very happy with my experience to date. Reviewed on: 29th July 2020

Easy motoring

5
I get a message everytime I use the car telling me how much it has cost. During lockdown I didn't use the car so it has saved me a small fortune Reviewed on: 29th July 2020

Great

5
What the company has to offer is exactly what I am looking for. Reviewed on: 29th July 2020

Highly recommend ! Value for money!

5
Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

Only 6 months in U.K. per year

5
Now that I am retired, I divide my time between the U.K. and Spain and was delighted to find a car insurance which suited my lifestyle. Reviewed on: 29th July 2020

Straight forward car insurance

5
Does exactly what it says on the tin What else is needed. Reviewed on: 29th July 2020

Rewarding car insurance

5
You are rewarded for the less mileage. I can keep track of my expenses, as with the app, it is a matter of seconds to know how much you travel and how much it costs. So easy. I saves me every month a decent amount as I don't travel much and it doesn't monitor how you drive unlike some other companies who see your driving behaviour. I am saving atleast £25-30 per month as compared with the other cheapest insurance on the market with the same circumstances. VERY SATIFIED AND STRONGLY RECOMMENDED. Reviewed on: 29th July 2020

By miles by smiles

5
Only pay for what you drive and complete cover. No fuzz and no pai. Reviewed on: 29th July 2020

Brilliant

5
Only had this cover since 1st of June but what a huge difference. My old insurance company wanted £114 a month , with ByMiles it’s working out at around £20 a month . What a great way to work out a premium, charge the customer a basic fee for when it’s not used and pay for each mile it’s actually on the road . I can not fault the help I had when setting it up and have phoned once and had great customer service . I can not recommend this company enough , I’m saving nearly £100 a month , amazing insurance for low mileage drivers Reviewed on: 29th July 2020