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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Unbelievable insurance 5 star

I don’t think I’ll be going back to another insurer! The best I’ve come across in 10 years, to only be charged for the miles you drive is fantastic- you’ve saved us at least £40/£50 a month! Thank you Reviewed on: 29th July 2020

Simple and sensible

Second car insured through them - best value and best customer service Reviewed on: 29th July 2020

Fantastic

Reliable, less Cost and you can monitor your miles & Costs Through the APP in your phone. Reviewed on: 29th July 2020

Cheap as chips for low mileage drivers

easy to join easy to install hardware in car also does engine check really good Reviewed on: 29th July 2020

Car insurance for the future

As a driver of 10 years I’m sick of traditional insurance companies always hiking up the prices and penalising you for things like being a freelancer even when your licence is clean and you haven’t made a claim. ByMiles is truly changing the game of car insurance, innovating the traditional and catering to my generation. I hope their presence on the market proves to be a real disruptor to the household names of car insurance. I can’t recommend ByMiles enough and feel that there is no one more deserving for this award than them. Reviewed on: 29th July 2020

Amazing cheap insurance

This insurance is perfect for me fo work and social I only pay for what I use Reviewed on: 29th July 2020

Modern, Smart, Responsive, Fair Price, Excellent Customer Service.

I like everything about this, from the plugin controller to the app to the fab customer service. It is affordable for me as I don'T put loads of miles on one vehicle. I pay as I go pretty much. Reviewed on: 29th July 2020

Amazing service.

By miles are by far the best insurance company for communicating with their customers I have ever known. They advise me of my monthly bill on the first of the month, the black box they sent me is brilliant and I am recomending them to all my low mileage friends. Reviewed on: 29th July 2020

Simple

I hardly drive my car so being able to only pay for when i use it saves Me so much, very simple to do and I love that I get told how much my drive cost me straight away Reviewed on: 29th July 2020

Perfect insurance for low mileage drivers and home workers

I've never done a lot of mileage in my cars, but would always overstate my estimate to make sure I don't go over it and get charged more money later, however this year I stumbled on 'By Miles'. I was given a low figure to insure my car year round when it's not being used, and only have to pay for the miles I do each month (thanks to the refer a friend code, this has cost me nothing so far with plenty of credit remaining). The tracker was plug and play - set up in a couple of minutes, and has been very accurate with my mileage - it's only concerned with mileage, not how well or how fast you drive. The app has been surprisingly good: - I get a notification of my mileage and cost every time I drive, which also includes information such as start and finish postcodes (with timestamps), distance travelled, and the route I took. - Monthly statements are viewable, and I can easily check my remaining free mileage. - All my policy details are available and I have the ability to make policy changes through the app up to 3 times at no extra cost. - I can find the last known location of my car using the Find My Car feature, and can even view any fault codes on the ECU via the tracker. Ultimately I'm glad I found By Miles and took the chance on them because this policy suits me far better than any previous ones, and it's just been a much better experience than taking out car insurance usually is. I'd recommend this company to anyone not doing high mileage, and everyone who is now working from home who no longer has to worry about commuting in their car every day. Please use my referral link for £50 free mileage credit when you take out a policy: https://bymiles.co.uk/refer/HY54VCK Reviewed on: 29th July 2020

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