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By Miles: Car insurance reviews

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4.90
Based on 13,049 reviews, last reviewed 5th Sep 2025
33200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

4

By miles is brilliant for low mileage drivers, cost... By miles is brilliant for low mileage drivers, cost effective and great customer service. Only minor ‘gripe’ is I can’t add another driver other than ... Read more Reviewed on: 5th September 2025
Maggy Sainsbury's avatar
Maggy Sainsbury

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13049)

Great insurance and cheap for me

5
With me being a low mileage driver this has saved me 250 pounds from my previous insurance and from my miles ap I can check every day how much it's cost me I am very happy Reviewed on: 29th July 2020
Kenny Graham's avatar
Kenny Graham

Saved me nearly £400 on my insurance

5
Easy to set up. You can keep a track of your daily miles. Easy to use Reviewed on: 29th July 2020
Owen Barton's avatar
Owen Barton

Such a good idea

5
I don’t drive very often so this is a great alternative to standard car insurance Reviewed on: 29th July 2020
Emily Galliers's avatar
Emily Galliers

Smart technology, great communications, good value

5
By Miles is going the extra mile: responsive, great value, clear website. Reviewed on: 29th July 2020
Julia Radcliffe 's avatar
Julia Radcliffe

Perfect for the low. mileage/ second car user.

5
Helpful staff and nice to know the car is covered when parked and the little box tots up the miles for you when you drive it. Perfect . Reviewed on: 29th July 2020
Steve's avatar
Steve

Best insurance

5
No hassle, quick and easy quotes and far cheaper than most insurers i have used. Very happy i found By Miles Reviewed on: 29th July 2020
Naa Awula Betty Abbey's avatar
Naa Awula Betty Abbey

Pay by miles! Good deals!

5
By miles is The new trend in insurance. This company is for people who don't drive much. Very reasonable cost. Thanks Reviewed on: 29th July 2020
Shouqing Xue's avatar
Shouqing Xue

Easy to set up and great value

5
Insurance with these guys was by far the cheapest quote, and if I don’t drive my estimated mileage it’ll work out even cheaper. So easy to set up and I can now track my journeys on an app. Reviewed on: 29th July 2020
Victoria's avatar
Victoria

Honestly the best

5
From start to finish, flawless experience. Fully comprihensive cover, a fraction of the price quoted by many insurance companies. Customer service is superb and the App is simle and convenient tool. I have convinced my cousin and sister to switch to BY Miles. :) Reviewed on: 29th July 2020
VA Mintah's avatar
VA Mintah

Great customer service

5
I was sceptical about buying insurance this way but as soon as I had an issue the people on the phone were great and very responsive The process is all down for you and putting the tracker in the car took seconds I’m very happy with it and it is saving me money which is a bonus of course!! Reviewed on: 29th July 2020
Dean's avatar
Dean

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