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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great customer service

I was sceptical about buying insurance this way but as soon as I had an issue the people on the phone were great and very responsive The process is all down for you and putting the tracker in the car took seconds I’m very happy with it and it is saving me money which is a bonus of course!! Reviewed on: 29th July 2020

Friendly service and best value for users low mileage

I found By Miles for a comparison site and they blew away all other quotes. Have contacted them a few times via the app and they get back to you ASAP. All staff are super friendly and I love the app which let's you keep track of your mileage. Couldn't not be happier with them. Reviewed on: 29th July 2020

Saved Hunreds of pounds

Glad I switched to By Miles. Saved at least £300. I am a low mileage driver and pay per mile suits me. Reviewed on: 29th July 2020

sensible rates based on driver usage

Particularly like the reward scheme for introducing new policy holders Reviewed on: 29th July 2020

Big savings on car insurances

It was a big saving on switching to “By Miles”! Reviewed on: 29th July 2020

Smart Car Insurance

I hardly drive my car so paying the standard amount was too much for it. I came across by miles which was the perfect solution drivers/car owners like me. It has saved me at least £150 a year, and more the less I drive. Thanks for this smart solution. Good to know where I've been too and how much time and cost is associated. Great service and product that simple to use. Reviewed on: 29th July 2020

Good value and excellent service.

By Miles insurance is much cheaper than a conventional policy. The tracker was easy to fit , all documentation arrives on time and any queries are answered efficiently. Reviewed on: 29th July 2020

Fantastic Car Insurance

By Miles is highly recommended for being the best car insurance ever especially for me. Reviewed on: 29th July 2020

Very good and cheap

Absolutely love this insurance company. Only been with them a few months and considering renewing next year. Which I never do I usually shop around. Reviewed on: 29th July 2020

A good value inside for low milage driver's

I've had a good experience of By Miles. Prompt efficient service and the price was competitive. I was also impressed that when it came to renewal time they lowered the price from the previous year. This was fair and also un usual compared to other insurers I've had experience of in all sectors. Reviewed on: 29th July 2020

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