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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great and innovative

5
By Miles are great! They are ‘miles’ better than any other insurer I’ve used. My partner now has his cars insured with them too! Super easy to deal with and friendly customer service. Reviewed on: 29th July 2020

Verry profesioals

5
verry happy fully recoand to everry one Reviewed on: 29th July 2020

Great insurance and cheap for me

5
With me being a low mileage driver this has saved me 250 pounds from my previous insurance and from my miles ap I can check every day how much it's cost me I am very happy Reviewed on: 29th July 2020

Saved me nearly £400 on my insurance

5
Easy to set up. You can keep a track of your daily miles. Easy to use Reviewed on: 29th July 2020

Such a good idea

5
I don’t drive very often so this is a great alternative to standard car insurance Reviewed on: 29th July 2020

Smart technology, great communications, good value

5
By Miles is going the extra mile: responsive, great value, clear website. Reviewed on: 29th July 2020

Perfect for the low. mileage/ second car user.

5
Helpful staff and nice to know the car is covered when parked and the little box tots up the miles for you when you drive it. Perfect . Reviewed on: 29th July 2020

Best insurance

5
No hassle, quick and easy quotes and far cheaper than most insurers i have used. Very happy i found By Miles Reviewed on: 29th July 2020

Pay by miles! Good deals!

5
By miles is The new trend in insurance. This company is for people who don't drive much. Very reasonable cost. Thanks Reviewed on: 29th July 2020

Easy to set up and great value

5
Insurance with these guys was by far the cheapest quote, and if I don’t drive my estimated mileage it’ll work out even cheaper. So easy to set up and I can now track my journeys on an app. Reviewed on: 29th July 2020

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