Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Honestly the best

5
From start to finish, flawless experience. Fully comprihensive cover, a fraction of the price quoted by many insurance companies. Customer service is superb and the App is simle and convenient tool. I have convinced my cousin and sister to switch to BY Miles. :) Reviewed on: 29th July 2020
VA Mintah's avatar
VA Mintah

Great customer service

5
I was sceptical about buying insurance this way but as soon as I had an issue the people on the phone were great and very responsive The process is all down for you and putting the tracker in the car took seconds I’m very happy with it and it is saving me money which is a bonus of course!! Reviewed on: 29th July 2020
Dean's avatar
Dean

Friendly service and best value for users low mileage

5
I found By Miles for a comparison site and they blew away all other quotes. Have contacted them a few times via the app and they get back to you ASAP. All staff are super friendly and I love the app which let's you keep track of your mileage. Couldn't not be happier with them. Reviewed on: 29th July 2020
Ahsan K's avatar
Ahsan K

Saved Hunreds of pounds

5
Glad I switched to By Miles. Saved at least £300. I am a low mileage driver and pay per mile suits me. Reviewed on: 29th July 2020
Margaret Mitchell's avatar
Margaret Mitchell

sensible rates based on driver usage

5
Particularly like the reward scheme for introducing new policy holders Reviewed on: 29th July 2020
Gordon Greenfield's avatar
Gordon Greenfield

Big savings on car insurances

5
It was a big saving on switching to “By Miles”! Reviewed on: 29th July 2020
Ari's avatar
Ari

Smart Car Insurance

5
I hardly drive my car so paying the standard amount was too much for it. I came across by miles which was the perfect solution drivers/car owners like me. It has saved me at least £150 a year, and more the less I drive. Thanks for this smart solution. Good to know where I've been too and how much time and cost is associated. Great service and product that simple to use. Reviewed on: 29th July 2020
kris_gandhi@hotmail.com's avatar
[email protected]

Good value and excellent service.

5
By Miles insurance is much cheaper than a conventional policy. The tracker was easy to fit , all documentation arrives on time and any queries are answered efficiently. Reviewed on: 29th July 2020
Ron's avatar
Ron

Fantastic Car Insurance

5
By Miles is highly recommended for being the best car insurance ever especially for me. Reviewed on: 29th July 2020
Bill's avatar
Bill

Very good and cheap

5
Absolutely love this insurance company. Only been with them a few months and considering renewing next year. Which I never do I usually shop around. Reviewed on: 29th July 2020
Richard Riley's avatar
Richard Riley

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill