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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Much cheaper and super simple

5
Really breaks down car insurance Into its simplest form. More miles = more cost. And overall far cheaper than the usual insurance quotes Reviewed on: 29th July 2020
Tristan wilcox's avatar
Tristan wilcox

Saving me a fortune

5
In addition to saving me £400 over my last insurer, not using the car during lockdown has saved me even more! Reviewed on: 29th July 2020
Mendy L's avatar
Mendy L

Genius idea

5
I don’t use my car that often as I have a company van so this type of insurance works wonders for me. Genius idea to pay by the mile & has probably saved me hundreds over a year. Great company, great communication & great rates per mile, what more could you ask for?? Reviewed on: 29th July 2020
Derek's avatar
Derek

Better way

5
By miles works really well for me as the up front costs is actually reasonable compared to other companies, now I get rewarded for using my car less which is great motivation and helps us be a bit greener. Reviewed on: 29th July 2020
Sam Overgage's avatar
Sam Overgage

Great money saver

5
Great idea for low mileage drivers, easy to fit dongle, easy to budget your car insurance, should do the same for motorcycles Reviewed on: 29th July 2020
Ian Bendall's avatar
Ian Bendall

Saved me loads!

5
As I don’t drive many miles, I’ve saved so much already with By Miles, especially during lockdown. Reviewed on: 29th July 2020
Natalie Webb's avatar
Natalie Webb

Excellent company!

5
Could ask for a better insurance company that insure you at the right price. Perfect for those who don’t clock up that many miles and a great piece of mind. Reviewed on: 29th July 2020
Alan Owens's avatar
Alan Owens

Refreshing csr insurance product

5
The app is simple and well thought out. The product has met and exceeded my needs and expectations l; and has the potential to save me money during Covid19. Reassured its backed by AXA. Reviewed on: 29th July 2020
colin green's avatar
colin green

Fantastic

5
So friendly and happy to help. Reviewed on: 29th July 2020
Toni McCann's avatar
Toni McCann

Best by miles!

5
Clear, simple product. Fantastic value for low milage drivers. Great renewal policy. Clear language and good customer service. Clever touches like notifications on having entered congestion charge zone also massively helpful. The Monzo of car insurance! Reviewed on: 29th July 2020
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