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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent value for money for low mileage usage.

5
Easy to communicate with and very helpful to all inquiries. Very happy. Reviewed on: 29th July 2020

Car insurance made cheap and easy

5
Brilliant concept and really affordable for customers. You can track the car, monitor miles (certain journeys make you think twice about starting the car and opt to walk) and brilliant customer service. Reviewed on: 29th July 2020

The right way to do car insurance!

5
The service that By Miles offers is really what car insurance should be about, you pay a flat rate for your car being parked etc. & after that it is a flat rate per mile driven. I have come nowhere near close to the prices i would have paid had i taken out a standard car insurance policy. I cannot rate it highly enough x Reviewed on: 29th July 2020

Best cost efficient insurance

5
It not only about the cost it's the customer service that we get along with it , very very good staff and they give the best quotes Reviewed on: 29th July 2020

fair way

5
as a low mileage driver i think this a fairer way to insure my car Reviewed on: 29th July 2020

The best car insurance, ever!

5
The best car insurance, ever! Saved so much money on my renewal - fair, honest and quick service! Very generous referral scheme too, which puts you in control of how much you really can save; my last years worth of monthly driving statements have been paid entirely through referrals. The app is great too - staff are very easy to get hold of via live chat, and are very welcoming and knowledgeable. I have not had to claim (and hopefully will not need to) so can't relate to any experience in this area, however I cannot fault any part of my experience with By Miles to date - they've been a game changer for me! Reviewed on: 29th July 2020

Amazing

5
I will never use a different insurer! Reviewed on: 29th July 2020

Low mileage

5
My mileage is very low so by miles is perfect for me Reviewed on: 29th July 2020

Cheap

5
Pay as you drive No hassle Save a lot money on pendamic Reviewed on: 29th July 2020

Wining £1000

5
This is a great company, since I started insuraning my car I saved lots of money which is great. Reviewed on: 29th July 2020

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