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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Get up and go

4
This is my second year with by Miles and feel confident when I'm in the car that i have the best insurance and looked after by a professional team thank you By Miles Reviewed on: 19th August 2022
william callaghan's avatar
william callaghan

Honest insurers for a change .

5
Change car without admin charge even got a reduction as has lower BHP car. Please consider if you don’t do huge amounts of miles. Reviewed on: 19th August 2022
Stelios Chimarides's avatar
Stelios Chimarides

My Experience

5
It seemed like a novel idea to pay for my insurance on the basis of miles driven. I am only 2 months into the policy so the jury is still out. Reviewed on: 19th August 2022
George Cheriyan's avatar
George Cheriyan

So far so good

5
Process is very easy. Chat support is also very convenient and helpful. So far so good. Reviewed on: 19th August 2022
Jessy Monnin's avatar
Jessy Monnin

New customer

5
I have only just signed up to this company so do not have much experience with them. However, when setting up any question I had was answered quickly and efficiently. It will save me a lot of money compared to other insurers also. Reviewed on: 19th August 2022
Charlie Louise Allen's avatar
Charlie Louise Allen

Straight forward

5
Concept makes complete sense as they charge you one portion to insure the car even if it doesn’t move in then charge per mile which makes complete sense as there’s more risk involved when driving. Other companies just charge you the same level even if you’re Usage is slow and still increase your premium. Reviewed on: 19th August 2022
Hani Mohib's avatar
Hani Mohib

Insurance review

5
Just joined Miles insurance and have had very good customer after care services. I have also recommend Miles insurance to my friends and relatives. Reviewed on: 19th August 2022
Bob Samailal's avatar
Bob Samailal

The most practical insurance policy

5
Since working from home has become a new norm, using the car has become and more and more rare event. With a ByMile policy it ensures not only do I get the best price from day 1, but if I did want to drive more than the agreed amount, their prices still remain competitive! The flexibility and support my ByMiles policy gives me means that this feels like the best insurance I’ve had to date and I will definitely be using them again in years to come. Reviewed on: 19th August 2022
LeeGallagher98@gmail.com's avatar
[email protected]

Great insurance company

5
When I found this company I was very pleased. The application process was very easy and we received the car tracker earlier than expected. The instructions were very clear for the tracker. Prices is the best that I’ve had. The app is also really good for keeping you informed on how much miles your paying for. I’ve had no complications with this company. Reviewed on: 19th August 2022
Gloria's avatar
Gloria

Excellent service for low mileage drivers

5
Good experience so far nothing to complain about at the moment. Reviewed on: 19th August 2022
Henry Quarshie 's avatar
Henry Quarshie

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