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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great insurance company and great way to save money

4
Used them since lockdown and this was the best decision ever. I only actually pay for what I use and with working from home it’s been a real saver Reviewed on: 19th August 2022
aretha donkoh's avatar
aretha donkoh

Simple and straightforward

5
Sign up was easy and unlike Marshmallow they have a really helpful real person at the end of the telephone. Reviewed on: 19th August 2022
Cccddd's avatar
Cccddd

Really good affordable insurance

5
I heard about by miles through a friend, she told me it was super good and I should switch to them. So as soon as my insurance ended with another company (not a very good one) I switched straight to by miles. The whole experience from start to finish is great, and I’m saving a lot of money on my insurance. The customer service team is also great and answer any questions you have really quickly. I won’t be changing anytime soon and have been recommending by miles to all my family and friends Reviewed on: 19th August 2022
Shannon 's avatar
Shannon

Amazing

5
Definitely worth the money! I’ve recommended them already to all my family and 6 of my friends and they were shocked that such a service was available. another outstanding aspect of their business is their customer service as I always feel like I can speak to someone and get a response almost instantly. Not a bad word to say about them, 10/10 service. Reviewed on: 19th August 2022
A Tesfa's avatar
A Tesfa

Insurance should be like this

5
Got my renewal quote and am shocked by the increase, shopped around and looked into By Miles. At last a company that is for lowering costs. Got a quote and was miles better than any other based on my mileage last year. Now if I do less miles, I get a refund or pay for extra miles if I need more. Reviewed on: 19th August 2022
Raj's avatar
Raj

It is vey efficient and we know exactly how much we spent. I love to know how much we spent for each journey,

5
I know exactly how much I pay per month. Reviewed on: 19th August 2022
Chiz Winter's avatar
Chiz Winter

My insurance company

5
This company is so good. Great priced, easy to use web site. Pleasant customer service. Would recommend it to anyone. Reviewed on: 19th August 2022
Sarah's avatar
Sarah

Insurance linked to journeys that I make.

5
My previous insurer increased the premiums by 25%. By Miles prices suit my low mileage. Reviewed on: 19th August 2022
Geoff B's avatar
Geoff B

Good price

5
Very easy processing, cheapest option for me. Helping me track my mileage and makes me mindful of not making unnecessary trips Reviewed on: 19th August 2022
nazia ijaz's avatar
nazia ijaz

Very Efficient , Practical, Good Saving

5
I only use my car for errands and family trips. Discovering ByMiles is so far the best decision I have made as you only get to pay the number of miles you have used up. I made a good amount of savings per year and the customer service was brill. Reviewed on: 19th August 2022
Carolyn Zayas's avatar
Carolyn Zayas

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