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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Honest insurers for a change .

Change car without admin charge even got a reduction as has lower BHP car. Please consider if you don’t do huge amounts of miles. Reviewed on: 19th August 2022

My Experience

It seemed like a novel idea to pay for my insurance on the basis of miles driven. I am only 2 months into the policy so the jury is still out. Reviewed on: 19th August 2022

So far so good

Process is very easy. Chat support is also very convenient and helpful. So far so good. Reviewed on: 19th August 2022

New customer

I have only just signed up to this company so do not have much experience with them. However, when setting up any question I had was answered quickly and efficiently. It will save me a lot of money compared to other insurers also. Reviewed on: 19th August 2022

Straight forward

Concept makes complete sense as they charge you one portion to insure the car even if it doesn’t move in then charge per mile which makes complete sense as there’s more risk involved when driving. Other companies just charge you the same level even if you’re Usage is slow and still increase your premium. Reviewed on: 19th August 2022

Insurance review

Just joined Miles insurance and have had very good customer after care services. I have also recommend Miles insurance to my friends and relatives. Reviewed on: 19th August 2022

The most practical insurance policy

Since working from home has become a new norm, using the car has become and more and more rare event. With a ByMile policy it ensures not only do I get the best price from day 1, but if I did want to drive more than the agreed amount, their prices still remain competitive! The flexibility and support my ByMiles policy gives me means that this feels like the best insurance I’ve had to date and I will definitely be using them again in years to come. Reviewed on: 19th August 2022

Great insurance company

When I found this company I was very pleased. The application process was very easy and we received the car tracker earlier than expected. The instructions were very clear for the tracker. Prices is the best that I’ve had. The app is also really good for keeping you informed on how much miles your paying for. I’ve had no complications with this company. Reviewed on: 19th August 2022

Excellent service for low mileage drivers

Good experience so far nothing to complain about at the moment. Reviewed on: 19th August 2022

Great insurance company and great way to save money

Used them since lockdown and this was the best decision ever. I only actually pay for what I use and with working from home it’s been a real saver Reviewed on: 19th August 2022

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