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By Miles: Car insurance reviews

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4.90
Based on 12,954 reviews, last reviewed 19th Aug 2025
24600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Initially I was apprehensive to join another insuran... Initially I was apprehensive to join another insurance after being with my previous one for so long but By Miles was by far the fairest and cheapest o... Read more Reviewed on: 19th August 2025
Christina D's avatar
Christina D

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (12954)

By miles for the win

5
I joined By Miles nearly a year ago and would thoroughly recommend. It's easy to set up the app is great and their customer service is excellent. As someone who uses their car for business use I find it really helpful to be able to track.my journeys using the app. I have quite high mileage due to work but I still managed to save money and have cheaper.months which is great. Give them a go ! Reviewed on: 13th September 2019
Annette's avatar
Annette

Great!

5
Love what byMiles are doing - saved me a fortune on insurance already! Reviewed on: 13th September 2019
Nick's avatar
Nick

Top insurance

5
I don’t tend to do too much driving and Miles only charges me by the mileage I do. It’s perfect for me and very cheap. Reviewed on: 13th September 2019
Norm Walker's avatar
Norm Walker

A revolution!

5
By Miles Insurance is such a good idea put into a real business. After an initial payment, you pay for mileage used and don’t pay if you don’t use your car - in my opinion, what’s not to like? Love the concept and love the reality. Reviewed on: 13th September 2019
Fran's avatar
Fran

Love it

5
So glad I found out about pay by miles it has saved me so much money every month I would recommend it to anybody and it’s the best decision I have made and I have no regrets Reviewed on: 13th September 2019
Janet Cooksley's avatar
Janet Cooksley

excelent service

5
very easy to organise insurance everything was explained by a very confident of staff i did not know this type of policy exsisted i would reccomend it for low mileage drivers Reviewed on: 13th September 2019
vic's avatar
vic

Why By Miles

5
Best value insurance for low mileage drivers plus excellent customer service. Reviewed on: 13th September 2019
carol martin-sperry's avatar
carol martin-sperry

Affordable insurance

5
Good customer service Fair price Reviewed on: 13th September 2019
Victor Khvan's avatar
Victor Khvan

Excellent insurance

5
Very good way to insure your car if you are not a high mileage driver Excellent Reviewed on: 13th September 2019
Valerie Geiregger's avatar
Valerie Geiregger

Easy to set up

5
I have only been with them for a few months and haven't made any claims. The insurance was easy to apply for, and the device that gets plugged into the car is easy to fit. As I don't do a lot of miles this should work out cheaper for me. Reviewed on: 13th September 2019
Jacqui's avatar
Jacqui

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