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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic!

Recommended by a friend at work, very happy with this company & the service it provides! Xx Reviewed on: 29th July 2020

Amazing customer service!

Never had any trouble with By Miles! Best price for me by far 2 years running! Customer service is fantastic. 100% recommend them! Reviewed on: 29th July 2020

Easy sign up, best prices.

I came across By Miles fortunately after receiving a 50% increase on my car insurance with may current provider. Signing up with By Miles was speedy and easy. The tracker arrived within 2 days and was easily fixed into my car. I'm now enjoying the best value mileage and insurance. Reviewed on: 29th July 2020

Smooth service, great value, and brilliant customer experience

By Miles have nailed it. I was initially a little sceptical about moving over to a pay-as-you-go service, as I was worried it would encourage me to drive less with the overarching thought of being charged every time I drive my car... but it has been a total game-changer! I've saved so much cash as a result of switching to By Miles (especially during COVID, where lockdown has drastically reduced my driving habits). Their service is second-to-none — I received the tracker, installed it in my car and was setup with their phone app within a week. I've also really enjoyed seeing my monthly breakdown of how much I've driven, average speed, etc. I've been a customer for almost a year now and I'll definitely be renewing when the time comes. Highly recommended! Reviewed on: 29th July 2020

Perfect for low mileage drivers

Patient and knowledgeable customer support, clear pricing, and the gadget you add to your car just does it's job and doesn't get in the way. Probably the cheapest and best insurance I could have found. Reviewed on: 29th July 2020

Very helpful insurance company who seem different to others in a good way

Absolutely delighted with by miles, my insurance policy is much cheaper than it would have been with other insurance companies and their customer service is excellent and the staff are very helpful. I very much like the fact I can contact them through a online chat messaging service and get help pretty much instantly. Reviewed on: 29th July 2020

good

good very nice team always help Reviewed on: 29th July 2020

Fantastic company

Since finding By Miles I’ve saved hundreds on my car insurance, I mostly drive my wife’s mobility vehicle and thought I’d do about 5,000 a year I don’t think I did 1,000 but the saving from doing such low mileage is amazing I’ve been telling all my friends & family it’s absolutely brilliant! Reviewed on: 29th July 2020

Great for low mileage.

Cheapest quote on comparison site, was a little weary as seemed too good to be true, but so far everything seems to be great. I work term time so my mileage is low, but due an accident a couple of years ago my insurance quotes have been pricey the last couple of years. So far with bymiles my monthly payment is 1/2 of what it was before. The capped mileage is brilliant meaning I can travel to family in Scotland and not worry about a huge price jump, which also gives me peace of mind. Reviewed on: 29th July 2020

Value for money

For me personally who spends half of the year working abroad and not uses my car a lot, by miles is perfect for me. It worked out far cheaper than a lot of their competitors for me Reviewed on: 29th July 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Fantastic!

Amazing customer service!

Easy sign up, best prices.

Smooth service, great value, and brilliant customer experience

Perfect for low mileage drivers

Very helpful insurance company who seem different to others in a good way

good

Fantastic company

Great for low mileage.

Value for money

Review By Miles: Car insurance now

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