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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Well priced

A bit tricky to set up initially but all works fine now. Nice to see your driving history on the app. I changed car early in the policy and transfer over to new car was seamless. Not needed to claim yet and hope I never will, but I guess that’s the true test of an insurer. It is less about how they behave when they are taking your premium and more how they behave when you want to make a claim. Would recommend trying them out. Reviewed on: 29th July 2020

Best insurance

wish i knew them in 2018 could have saved hundreds of pounds. Don't bother looking anywhere. Saves you hundreds if you drive just like me. Reviewed on: 29th July 2020

Perfect for everything

Perfect for me hopefully for everyone who is using or drive car for domestic use only . Reviewed on: 29th July 2020

Brilliant Insurance

I cannot recommend this company enough which I have been. I have got a few people signed up which in turn gave me bonus miles. The policy is great for lower milage drivers and even sometimes with those that get higher quotes due to their area. Getting in touch with customer service is brilliant, you do it on the app, I've never once not been able to resolve a problem. Replies are quick and helpful, these guys are just great. By using the app you can keep a track of your monthly mileage and also think about taking alternative routes in order to save even more money. The next step could be to get more advertisers involved so the client can earn themselves a few more bonus miles. Thank you Reviewed on: 29th July 2020

Straight forward pricing and no nonsense

It does what it says on the tin - your travel determines how much you pay, which has been a no brainier during lockdown and for people who travel mostly local, you can’t go wrong. Surprised more companies don’t offer this! Reviewed on: 29th July 2020

Easy, cheap, fun

Using ByMiles is easy, fun and cheap. Not things you would usually say about a car insurance company. Reviewed on: 29th July 2020

Modern insurance for modern drivers

In today's world many of us are working from home and trying to make for a greener way of living which often means driving less. By miles allows for this way of life by only charging you for what you use. While driving may be reduced, their service certainly isn't. I can speak from experience as my car was stolen and they quickly helped me to a cash settlement which meant I could get back on the road. I would highly recommend to people looking to only pay for what they are using with no reduction in protection or service. Reviewed on: 29th July 2020

An Absolute Must for Londeners!

Considering there arent many long roads in London and with local commute and an insurance that gives you a choice whether to pay more for travel today than yesterday or take a day off and not drive is just Genius, you guys should Copyright your products its brilliant Reviewed on: 29th July 2020

Simple and flexible insurance to meet your everyday needs

During COVID i SORN my other car so although using my by miles insurance more than planned i simple get charged for use. IDEAL!! Reviewed on: 29th July 2020

Perfect policies

i am so pleased with how easy it was to set up my policy and contact the company when i had a question. I also love the fact that the policy charges you for what you use.....how it should be! Reviewed on: 29th July 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Well priced

Best insurance

Perfect for everything

Brilliant Insurance

Straight forward pricing and no nonsense

Easy, cheap, fun

Modern insurance for modern drivers

An Absolute Must for Londeners!

Simple and flexible insurance to meet your everyday needs

Perfect policies

Review By Miles: Car insurance now

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