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By Miles: Car insurance reviews

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4.90
Based on 12,949 reviews, last reviewed 19th Aug 2025
24100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

The ideal insurance choice for low mileage drivers. I’m a low mileage driver so this is an ideal insurance option at an extremely competitive cost. The customer service is excellent too, prompt effic... Read more Reviewed on: 19th August 2025
Susan B's avatar
Susan B

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12949)

Best car insurance ever

5
Ay honestly I just want the £1000 prize money Reviewed on: 12th September 2019
Katie 's avatar
Katie

Brilliant app, easy to use, Cheap insurance

5
Easy to monitor monthly miles on the app. It has a working car code checker Aswell. Customer service is spot on. Very cheap milage and cost effective. Reviewed on: 12th September 2019
Chris Anderson's avatar
Chris Anderson

How insurance should be done

5
A perfect insurance product. Easy to understand, easy to use and even easier on your wallet. Whats not to love? Use this code to sign up and get a free £50 discount https://bymiles.co.uk/refer/P111YMC Reviewed on: 12th September 2019
Phil's avatar
Phil

Suits me perfectly!

5
Since my annual mileage is quite low, it really makes sense for me to pay this way. Also, with the handy extension lead which was provided, I'm able to replace the panel in my car, so that the tracker is well-hidden. It's reassuring to know that this would help retrieve the vehicle, if it were stolen. Customer service has been first-rate so far, and I'm really impressed. Reviewed on: 12th September 2019
Chris S's avatar
Chris S

Easy to keep track of all your journeys, keep up to date with how much your month spend is, easy to use app

5
So far so great, easy to use app, good to keep an eye on your journeys and monthly payments Reviewed on: 12th September 2019
Tazz Mania's avatar
Tazz Mania

money saver

5
It looks as though I will save money. Company very efficient and say to fit mileage counter. Reviewed on: 12th September 2019
ALT's avatar
ALT

Total new car insurance experience

4
Really glad I found a car insurer Which you get charged by the mile. Just what I needed. As a low mileage driver. Very lucky to find it on a comparison site. As I never heard of it before. And if all goes well in the next year. I'll be staying with this company. Meets my needs. Why can't other insures do this. Got rid of my last insurer. Renewal quote was a joke. Reviewed on: 12th September 2019
Brian Marshall 's avatar
Brian Marshall

Superb Insurance Company

5
I would like to say thank you guys for making insurance easier and affordable for everyone and I strongly recommend ByMiles because before the setting up the help line support was massive from bemires team. Genuine thanks and if I win £1000 I could definitely look to spend it helping others. Reviewed on: 12th September 2019
Andre Goncalo's avatar
Andre Goncalo

Low cost, great customer service , personal to you.

5
By miles goes away from the norm of insurance . The yearly process involves either speaking to an insurance comapny via telephone, attempting to haggle down your premium, which for some unknown reason has increased despite having another year no claims and another year of experience on the road, or alternatively , spending hours searching through price comparison websites in the hope that parking your vehicle on drive may drop your policy then parking or on a street. By miles makes sense . Charge you a set amount for the vehicle being parked for the year, as there is risk . Then charge a fixed amount for every mile you use as the risk of an accident is greater driving on the road then parked . This allows you to manage your miles to fit your budget . The device installed onto my vehicle was simple and free of charge and I was up and running withing a couple of hours. After every journey I am told how many miles I have travelled and what it has cost me via a pop up app. The app has been flawless throughout my use. The system by miles have developed makes you think about vehicle use and as a result reduces vehicles on the road. With concerns for the environment , this can only be a good thing . Everyone needs a vehicle for many different circumstances , but do no we need one for every journey? Can I jump on public transport such as a bus or train in order to save on my insurance? To summarise , I believe that by miles will not be the first to Implement this way of insuring your vehicle and companies will start to follow them. It's simple , effective and puts the customer in control of their renewal. Reviewed on: 12th September 2019
Liam's avatar
Liam

literally by miles

5
can't fault this company, customer service is quick and easy . they really are miles ahead !! Reviewed on: 12th September 2019
Danny Gemini Flower's avatar
Danny Gemini Flower

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